Z10 OS UPGRADE
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Thread: Z10 OS UPGRADE

  1. #1
    odc363 is offline BlackBerryOS Noobie
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    Question Z10 OS UPGRADE

    Hi all,

    I just bought the Z10 yesterday however I noticed this STL100-2 can't support Whatsapp due to unsupported OS. Mine is 10.0.9.xxxx and the supported OS must at least 10.0.10.xx. I've tried to update from device & Web however it says the OS is already the latest (could be carrier dependent I'm from Malaysia). Any workaround to proceed with the updates?
    zulfaquar likes this.




  2. #2
    Harmeling68's Avatar
    Harmeling68 is offline Forum Moderator Follow Harmeling68 On Twitter Add Harmeling68 on Facebook Add Harmeling68 on Google+ Add Harmeling68 on Linkedin
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    I have a Verizon Z10 and it too has the old OS. Verizon and BlackBerry are aware of the situation and I'm expecting a new os hopefully soon.

    There are workarounds that might, or might not work. First, create a backup using BB Link. It's been suggested to either try to update using BB Link with your SIM card taken out OR if you have access to one, install a different sim card from a carrier that has the newest os. With a different sim card installed, if it doesn't automatically prompt you for the os update, try BB Link.

    Keep in mind that these are only suggestions that I've read about. I have not tried it myself, but I have read from fellow BlackBerry users who have with success. You can take it for what it's worth and you proceed at your own risk. And always create a backup before giving it a go if you choose to. Please post back on what you do and how it goes! Good luck and have a fantastic day!
    BB then, now, forever!

  3. #3
    jamesanderson is offline BlackBerryOS Friend
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    You can directly download the latest version of z10 os from blackberry site. The latest os version for bb z10 is 10.2.0.483 and this is latest version for z10.

  4. #4
    Lizzie k Awesome is offline BlackBerryOS Noobie
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    Hi, I received a Blackberry Z10 STL100-1, switch over from my 9900 and it was working well with OS10.0.10.10.648, however I received an OTA update to OS 10.2.0.1767. Now i keep getting the message camera cant be started. Any help as to how i can revert back to the original OS?

  5. #5
    Harmeling68's Avatar
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    Quote Originally Posted by Lizzie k Awesome View Post
    Hi, I received a Blackberry Z10 STL100-1, switch over from my 9900 and it was working well with OS10.0.10.10.648, however I received an OTA update to OS 10.2.0.1767. Now i keep getting the message camera cant be started. Any help as to how i can revert back to the original OS?
    Using BlackBerry Link, restore your os. There was probably a problem with the ota that should be resolved by reloading your operating system.
    BB then, now, forever!

  6. #6
    KayleighDant is offline BlackBerryOS Friend
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    Reset it to factory settings, that might help.
    .

  7. #7
    DannyRamirez is offline BlackBerryOS Friend
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    hi all .. coming to the board fresh and to discuss the issues all blackberry .. will try my best to make things more reasonable here
    .

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