Thread: Discuss Official OS 7.1.0.523 For BlackBerry Bold 9900 Via AIS Thailand - Findings/Fixes

Originally Posted by avianu3009

Hi Grimreaper,
Thanks for your support but solution suggested by Znorhe is really working that too investing very little and method is too simple.
BBOS rocks... thank you all..

In order to enable this application BlackBerry Device Analyzer please perform the following steps:

• On the BlackBerry smartphone, click Options
• Hold the ALT key and type BBDA ( ALT + BBDA)
• The message BlackBerry Device Analyzer enabled in options application will appear on the screen.
  

The application will appear under Options >Device >Advance System settings >BlackBerry Device Analyzer

Glad to hear it avianu3009, for those who are wondering where to find this, I have provided the source below;

Article ID: KB31922

BlackBerry Device Analyzer Application is missing on the BlackBerry Smartphone

Thank you.

I tried the OTA which was attached in the zipped file but it didn't work so created my own OTA link which is working fine . here is the link http://myberryshop.biz/ota/bbda.jad

Originally Posted by grimreaper

Glad to hear it avianu3009, for those who are wondering where to find this, I have provided the source below;

Article ID: KB31922

BlackBerry Device Analyzer Application is missing on the BlackBerry Smartphone

Thank you.

Dear Grimreaper, you r just awesome.. whenever we r in need..u r there.. thanks for your support and assistance. They really saved many times and keep continuing....keep walking

Originally Posted by avianu3009

Dear Grimreaper, you r just awesome.. whenever we r in need..u r there.. thanks for your support and assistance. They really saved many times and keep continuing....keep walking

Thank you avianu3009 for the compliments

Wow! So happy to see good stuffs coming from the members
You know guys that we're always here to help out to the best of our ability.
We surely do appreciate!

Glad everybody is happy with the solution...

ALT + BBDA WORKS FOR ME BBOS The best!

grimreaper Damn you Know your Shit About Blackberrys I Think it was you That offered awhile ago to Remote access My P.C and Help Load.428 or .423 on my Torch 9810 Would you Still Do That?

I'm having trouble upgrading to this OS. For some reason I get a message that says the device software cant be found.

I've attached the screenshot of the BBSAK screens I used to load the OS and the error message I get in the app loader. I've been updating device software since I had my 8320 and have done other Bolds, Curves, Storms, Torches and even updated this very 9900 to the previous 7.1 that was released prior to 7.1.0.523.

Really need some assistance

Thanks

Originally Posted by tuntun7

I'm having trouble upgrading to this OS. For some reason I get a message that says the device software cant be found.

I've attached the screenshot of the BBSAK screens I used to load the OS and the error message I get in the app loader. I've been updating device software since I had my 8320 and have done other Bolds, Curves, Storms, Torches and even updated this very 9900 to the previous 7.1 that was released prior to 7.1.0.523.

Really need some assistance

Thanks

Hello tuntun7 and thank you for attaching screen shots, it really helps us more than our members can imagine.

Assuming you already have BlackBerry Desktop Manager for PC version 7.0.0, and you've installed OS7.1.0.523, removed the vendor.xml file(s), then restart BBSAK (if I may strongly suggest disable any and all passwords) it really is a hassle when Security is enabled.

Plug in your BlackBerry Bold 9900 via USB, now you should be fine.

If you require any further help, one of our Team members can assist you when available.

Also, if I may suggest, please update your BlackBerryOS profile, as it says 9000, and device OS.

Thank you.

Originally Posted by grimreaper

Hello tuntun7 and thank you for attaching screen shots, it really helps us more than our members can imagine.

Assuming you already have BlackBerry Desktop Manager for PC version 7.0.0, and you've installed OS7.1.0.523, removed the vendor.xml file(s), then restart BBSAK (if I may strongly suggest disable any and all passwords) it really is a hassle when Security is enabled.

Plug in your BlackBerry Bold 9900 via USB, now you should be fine.

If you require any further help, one of our Team members can assist you when available.

Also, if I may suggest, please update your BlackBerryOS profile, as it says 9000, and device OS.

Thank you.

Thanks for the quick response @grimreaper, that's exactly how I normally do it. Matter of fact, BBSAK removes the vendor.xml for you but I always check manually to ensure it was removed.

I tried uninstalling and re-installing the device software and restarted the computer. I'm now going to remove my security password then try again right now with your other tips. Will let you know how it goes.

I updated my profile after posting when I realized it was outdated.

Hey tun: for what its worth, I had major issues trying to install this version; but for whatever reason after deleting the beta DM 7.1 and re-installing DM 7.0 the installation went through without a hitch. Different problem but I hope it helps. After 2 days with this OS I've noticed a huge increase in battery life. Good luck!

Originally Posted by Tacticoolness

grimreaper Damn you Know your Shit About Blackberrys I Think it was you That offered awhile ago to Remote access My P.C and Help Load.428 or .423 on my Torch 9810 Would you Still Do That?

Thank you Tacticoolness, I appreciate it, this is due to years of being a BlackBerry owner/user/helper.

You have successfully installed OS7.1.0.428 on your BlackBerry Torch 9810, and we can further guide you on our Forums.

I offer remote access for the most extreme cases, and it's extremely rare.

Thank you.

Originally Posted by tuntun7

Thanks for the quick response @grimreaper, that's exactly how I normally do it. Matter of fact, BBSAK removes the vendor.xml for you but I always check manually to ensure it was removed.

I tried uninstalling and re-installing the device software and restarted the computer. I'm now going to remove my security password then try again right now with your other tips. Will let you know how it goes.

I updated my profile after posting when I realized it was outdated.

Thank you tuntun7, you have done many steps correctly, and it's great to see.

I appreciate you're taking my advice with disabling your BlackBerry device's security, you'll realize it makes the process that much easier, and when everything is said and done, you can enable your device's security again.

Keep me posted.

Thank you.

Originally Posted by richrab

Hey tun: for what its worth, I had major issues trying to install this version; but for whatever reason after deleting the beta DM 7.1 and re-installing DM 7.0 the installation went through without a hitch. Different problem but I hope it helps. After 2 days with this OS I've noticed a huge increase in battery life. Good luck!

The BlackBerry Desktop Manager beta software for PC was in fact causing a few of our members some issues, and as you said, it is correct, by uninstalling the beta, and re-installing the latest Official DM, seems everything worked out great.

Thank you for sharing that richrab

Guys, unfortunately nothing I've done so far is working and its a bit frustrating. The only thing different from all my other installations is that this is a different laptop.

Also, I think something went wrong when I wiped my phone because when I did, I got a 507 error. I got the error and followed the instructions on blackberry.com/507 and I now have 7.0.0.579 installed

I'm extremely puzzled why this is being such a pain.

Originally Posted by tuntun7

Guys, unfortunately nothing I've done so far is working and its a bit frustrating. The only thing different from all my other installations is that this is a different laptop.

Also, I think something went wrong when I wiped my phone because when I did, I got a 507 error. I got the error and followed the instructions on blackberry.com/507 and I now have 7.0.0.579 installed

I'm extremely puzzled why this is being such a pain.

Hi tuntun7, you didn't do nothing wrong as error code 507 is a good thing, all that means is you completely wiped your BlackBerry device.

What I can't understand is how did you ended up with OS7.0.0.579, I'm assuming that somehow you picked this OS via DM.

When upgrading (or downgrading an OS) Desktop Manager can give you the option if you would like to install the OS (Local Installation) which is an installed OS by you.

Keep me posted.

Thank you.

Originally Posted by grimreaper

Hi tuntun7, you didn't do nothing wrong as error code 507 is a good thing, all that means is you completely wiped your BlackBerry device.

What I can't understand is how did you ended up with OS7.0.0.579, I'm assuming that somehow you picked this OS via DM.

When upgrading (or downgrading an OS) Desktop Manager can give you the option if you would like to install the OS (Local Installation) which is an installed OS by you.

Keep me posted.

Thank you.

You are right, I got the option to install 7.0.0.579 through DM. It was the only option that I was given and I didn't even have the device software for that version installed.

How can I get the local installation going through DM?

Originally Posted by tuntun7

You are right, I got the option to install 7.0.0.579 through DM. It was the only option that I was given and I didn't even have the device software for that version installed.

How can I get the local installation going through DM?

So I tried wiping my phone again, then tried installing os7.0.0579 through DM but when I tried the installation ended with my phone saying "App Error 200". I tried wiping like three other times and the same thing happened.

Then I got an idea to ignore the error and try the loader again. But this time when I got the message seen in my initial post, I clicked the add button and selected all the contents of the following folder: "C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\9900AllLang_v7.1.0.523_P5.1.0.393"...... to my surprise...........the files came up and I went ahead with my installation.

I installed BBDA, restored my apps and my data and my phone is working just fine. Makes no sense, but I'm happy its now working... perhaps another day I can retrace my steps and see if I can figure out what really went wrong.

Thanks for all the help guys... much appreciated.

Hi Joe, have you encountered any error with 7.1.0.523 preventing you from downloading apps from the app site? It is giving me a connection error. I have tried doing battery pull twice and still getting the same error message. I was running 7.0 and got no problem downloading apps. Thanks in advance