I'm having trouble upgrading to this OS. For some reason I get a message that says the device software cant be found.
I've attached the screenshot of the BBSAK screens I used to load the OS and the error message I get in the app loader. I've been updating device software since I had my 8320 and have done other Bolds, Curves, Storms, Torches and even updated this very 9900 to the previous 7.1 that was released prior to 188.8.131.523.
Really need some assistance