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  1. #9
    tuntun7 is offline BlackBerryOS Friend Follow tuntun7 On Twitter
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    Exclamation

    I currently have 7.0.0.579 (2395) and I have been trying to upgrade to 7.1.0.284 and 7.1.0.342 with no luck. The problem I'm having is that the app loader is not picking any of the OSs I have installed.

    I tried using BBSAK and BBHTool and each of them opened app loader and came to this point:

    Official: OS 7.1.0.342 for BlackBerry Bold 9900 Via Telenor Norway-app_loader.jpg

    I even tried BB Desktop Manager 6.1 and it didn't pick up any of the OSs either:

    Official: OS 7.1.0.342 for BlackBerry Bold 9900 Via Telenor Norway-bb_dekstop1.jpg Official: OS 7.1.0.342 for BlackBerry Bold 9900 Via Telenor Norway-bb_dekstop2.jpg


    Could someone help me out here? I've upgraded lots of phones lots of times and I've never ran into these issues before so I'd really appreciate the help.

    Thanks



  2. #10
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Hello tuntun7, a couple of things...

    1. Make sure you have deleted both vendor xml files. See here for how to find both of them... How To search for & delete your vendor.xml file.
    2. Make sure you have deleted any older OS' off of your computer and only one newly installed OS remains.

  3. #11
    ToraxCefiro's Avatar
    ToraxCefiro is offline BlackBerryOS Gifted Follow ToraxCefiro On Twitter
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    Quote Originally Posted by tuntun7 View Post
    I currently have 7.0.0.579 (2395) and I have been trying to upgrade to 7.1.0.284 and 7.1.0.342 with no luck. The problem I'm having is that the app loader is not picking any of the OSs I have installed.

    I tried using BBSAK and BBHTool and each of them opened app loader and came to this point:

    Click image for larger version. 

Name:	app_loader.jpg 
Views:	785 
Size:	19.3 KB 
ID:	3467

    I even tried BB Desktop Manager 6.1 and it didn't pick up any of the OSs either:

    Click image for larger version. 

Name:	bb_dekstop1.jpg 
Views:	596 
Size:	28.4 KB 
ID:	3468 Click image for larger version. 

Name:	bb_dekstop2.jpg 
Views:	437 
Size:	14.9 KB 
ID:	3469


    Could someone help me out here? I've upgraded lots of phones lots of times and I've never ran into these issues before so I'd really appreciate the help.

    Thanks

    After the installation of the new OS on your computer, get your USB cable, connect it to your computer AND you have to make sure to delete the vendor xml files. To do that, follow this > How To search for & delete your vendor.xml

    After deleting the vendor xml files, click the Loader and follow the prompt to install the new OS to your device:

    In XP: C:\Program Files\Common Files\Research In Motion\AppLoader
    In Windows XP, double click the file named "Loader".

    In Vista: C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    Windows Vista/7: Right click the file named "Loader" and choose "Run as Administrator"

    Let us know the outcome ok



  4. #12
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by tuntun7 View Post
    I currently have 7.0.0.579 (2395) and I have been trying to upgrade to 7.1.0.284 and 7.1.0.342 with no luck. The problem I'm having is that the app loader is not picking any of the OSs I have installed.
    Hello tuntun7

    Can you verify your profile for us, I see a BlackBerry Bold 9000, not Bold 9900. I believe this could simply be a numerical error.

    I'm sure you don't want to attempt installing a Bold 9000 OS into a Bold 9900, correct?

    Thank you.

  5. #13
    quangnv is offline BlackBerryOS Friend
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    Hi tuntun7,
    I just upgraded a my friend 9900 from 7.0.0.579 to 7.1.0.342 (All Language - Singapore). I got the same issue as you first time then I found that my friend SIM was not registered BIS -> I put my SIM (BIS already) into my friend 9900 then the upgrade process goes smoothly. Yes, make sure to delete 2 vendor files. After upgrade successful, I can use the old SIM (no BIS) normal and can do update again without my SIM (BIS).
    Hope this help!



  6. #14
    amoghranadive is offline BlackBerryOS Friend
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    YES. That is correct. I had this issue too, it's quite simple really when you get it.

  7. #15
    tonycher is offline BlackBerryOS Friend
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    Tuntun,
    Follow the instructions from ToraxCefiro. It's clear. Bet you will get the update done. Do remember that if you all out there have any problem with your phone, do post it on BBOS.

  8. #16
    ToraxCefiro's Avatar
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    See there Tuntun, we are all here to support you! We know you can do it! Don't let your hopes down okay.. Go for the goal buddy!

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