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  1. #73
    panco469 is offline BlackBerryOS Enthusiast
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    I can't install the official. I got the leaked one and it got a few bugs. How can I install the official? I intalled it on the computer but when I open bbdm, I can't found it



  2. #74
    ToraxCefiro's Avatar
    ToraxCefiro is offline BlackBerryOS Gifted Follow ToraxCefiro On Twitter
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    Quote Originally Posted by panco469 View Post
    I can't install the official. I got the leaked one and it got a few bugs. How can I install the official? I intalled it on the computer but when I open bbdm, I can't found it
    Hi panco469 and welcome to

    It is very easy to install the Official OS.. Below is the link where you will find the step by step procedures with photos and videos on how you can update your OS..

    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    Let us know if you're having troubles with it so we can get back to you

  3. #75
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by panco469 View Post
    I can't install the official. I got the leaked one and it got a few bugs. How can I install the official? I intalled it on the computer but when I open bbdm, I can't found it
    Hello panco469,

    I would suggest going to your Windows based PC, Control Panel>Programs>Programs and Features, and look for;

    BlackBerry Device Software v7.1.0 for the BlackBerry Bold 9900 Research In Motion date>x/x/xxxx< size>xxx MB< OS>7.1.0.xxx<, remove the leaked OS, re-boot the PC if prompted, and install the Official OS7.1.0.342 for your BlackBerry Bold 9900, which I have posted below for you.

    Official: OS 7.1.0.342 for BlackBerry Bold 9900 Via Telenor Norway


    Also, thank you ToraxCefiro for posting the link for panco469, which should guide this member to a smooth OS upgrade install.

    If you require any further help from us, or another Team member, please post back.

    Thank you.



  4. #76
    panco469 is offline BlackBerryOS Enthusiast
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    didn't work either I'm wiping all the data now and starting from 0. Wish me luck

  5. #77
    panco469 is offline BlackBerryOS Enthusiast
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    error 507
    reload software
    Click on update and it appear the 7.0.250 and 7.1.284 No 342



  6. #78
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    panco469,

    Make sure that any older OS is deleted from your programs and only one new OS remains. Otherwise the loader will automatically pick up the older OS and not the new one.

  7. #79
    panco469 is offline BlackBerryOS Enthusiast
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    I unistalled the device software, reboot, installed the 342, reboot, wipe all the phone, get the error, force the phone to update and try to update again but didn't found the 342

  8. #80
    Joe Jerde's Avatar
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    Quote Originally Posted by panco469 View Post
    I unistalled the device software, reboot, installed the 342, reboot, wipe all the phone, get the error, force the phone to update and try to update again but didn't found the 342
    Did you make sure that all other OS are deleted from your computer?

    Are you trying to load the new OS from Desktop Manager or Loader.exe?

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