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  1. #41
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by j.mo View Post
    im getting stuck at "uploading ram image" the red light comes on my phone but the screen just goes all black and then i get the "a fatal error has occurred...." whats up with that
    Welcome to the club. There seems to be something up with some Tour's and their compatability with 191. No one has been able to shed any light on the subject. My suggestion would be to return the phone and see if a replacement solves the problem.



  2. #42
    Join Date
    Jul 2009
    Location
    NC
    Device
    VZW Tour 9630
    OS
    5.0.0.230
    Posts
    13
    Wirelessly posted

    I too have this issue and it is so frustrating. The question will be when OS5 is officially released, will the devices having issue now have the same issue then.

    Not sure how to legitimately exchange my device that does work with all other os versions.

  3. #43
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Maybe you gusy will have to wait for BIS 2.8 lol



  4. #44
    Join Date
    Sep 2009
    Device
    9630
    Posts
    16
    I was having the same problem with updating the software to 5.0.0.191 what I did was install the other BETA release 5.0.0.140 and then did APPLoader, It worked for me after that. For those who are having problem install the 5.0.0.140 and try to upgrade to 5.0.0.191. Maybe it will work for you guys as well Must be some files in the 5.0.0.140 which tell APPloader to upgrade the device.

  5. #45
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by uroojs View Post
    I was having the same problem with updating the software to 5.0.0.191 what I did was install the other BETA release 5.0.0.140 and then did APPLoader, It worked for me after that. For those who are having problem install the 5.0.0.140 and try to upgrade to 5.0.0.191. Maybe it will work for you guys as well Must be some files in the 5.0.0.140 which tell APPloader to upgrade the device.
    Welome to BBOS. I have already been down that road and unfortunately it did not work for me, but I'm all for giving it another shot. Great suggestion for those who have no currently tried this.



  6. #46
    Join Date
    Sep 2009
    Device
    9630
    Posts
    16
    I tried to install the 191 for a while, various config, different Desktop managers, nothing worked. I just installed 5.0.0.140 on top of the 5.0.0.191 and launched apploader, and the latest OS was found and installed working fine, you don't really have to upgrade your device to 5.0.0.140 just make sure you have both BETA versions on the machine. Hope that helps Good luck

  7. #47
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by uroojs View Post
    I tried to install the 191 for a while, various config, different Desktop managers, nothing worked. I just installed 5.0.0.140 on top of the 5.0.0.191 and launched apploader, and the latest OS was found and installed working fine, you don't really have to upgrade your device to 5.0.0.140 just make sure you have both BETA versions on the machine. Hope that helps Good luck
    Wow, so you had both .140 and .190 installed at the same time on your PC?

  8. #48
    Join Date
    Apr 2009
    Location
    Phx Az
    Device
    9550 & 9630
    OS
    5.0
    Posts
    75
    I also am having the "unable to reconnect to device during multi stage loading operation" issue....

    i have tried EVERYTHING......probably tried loading it some 25-30 times....

    Nothing works.

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