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  1. #249
    Join Date
    May 2009
    PIN
    3049de1b
    Device
    Blackberry Storm
    OS
    .141 / V5 .131
    Posts
    4

    Question Installed 5.0.0.191 - Can't Get Tour to Recognize New OS, Help Needed

    Hey guys I can't figure out what I'm doing wrong here. I deleted the vendor.xml file on the new OS, I uninstalled the previous OS from my computer so really there should not be anything holding up this from working at this point. I have tried to disconnect the internet and it still doesn't recognize to install the new OS.

    I go to the C: -> Program Files -> Common Files -> Apploader and open the Apploader.exe file from here and it still doesn't seem to recognize the 5.0.0.191 OS.

    Thanks!



  2. #250
    Join Date
    Mar 2009
    Location
    Nashville, Tennessee
    PIN
    DROOOOIIII
    Device
    Droid X
    Posts
    3,210
    Quote Originally Posted by M.J.H. View Post
    Hey guys I can't figure out what I'm doing wrong here. I deleted the vendor.xml file on the new OS, I uninstalled the previous OS from my computer so really there should not be anything holding up this from working at this point. I have tried to disconnect the internet and it still doesn't recognize to install the new OS.

    I go to the C: -> Program Files -> Common Files -> Apploader and open the Apploader.exe file from here and it still doesn't seem to recognize the 5.0.0.191 OS.

    Thanks!
    I moved this into here because there are several users reporting this. This thread is a good place to start trouble shooting. First thing to do is do an advanced search for the vendor file. Sometimes there are more than one hiding.

  3. #251
    Join Date
    May 2009
    PIN
    3049de1b
    Device
    Blackberry Storm
    OS
    .141 / V5 .131
    Posts
    4
    Quote Originally Posted by Natemz View Post
    Here are the steps I recommend. Backup your data first. Use BBSAK to backup your 3rd party apps too.

    Go to Options>Security Options and hit the BB button and select Security Wipe. check the include 3rd party apps tickbox. After that is done and the phone reboots plug in the phone and run BBSAK and do a full wipe. Then you can load the OS through App Loader in Program Files>Common Files>Research in Motion>App Loader. Make sure the vendor.xml file gets deleted too

    This is the next thing that I'm going to try!



  4. #252
    Join Date
    Aug 2009
    Location
    Calgary, Canada
    Device
    Bold 9700
    OS
    5.0.0.415
    Posts
    347
    Trying to get the browser working.....

    What would happen if I put 4.7 back on the phone, then just loaded .191 back on over top without wiping first?

  5. #253
    Join Date
    Apr 2009
    Device
    VZW Droid
    OS
    Custom ROM
    Posts
    4,702
    Wirelessly posted

    Quote Originally Posted by glockguy
    Trying to get the browser working.....



    What would happen if I put 4.7 back on the phone, then just loaded .191 back on over top without wiping first?
    You would go through same process as Loader.exe performs a wipe and if you watch the phone, you will notice a flash of Reload Software 507 error for a few seconds. Wipe is recommended is issues arise and also if you are planning on installing a hybrid. I personally never wipe unless my phone is acting out. I hope this helps.
    Last edited by olta777; 09-14-2009 at 11:19 AM.



  6. #254
    Join Date
    Sep 2009
    Posts
    3
    Hi guys, I am one of those guys that will stay up all night to try and figure out how to fix this problem. After sleepless nights I could not figure out why I can't load 191. I have no problem with any other OS for this phone. I decided I wanted a new phone to try it out. I called Verizon, told them that I had a problem with my trackball, which I did, so they can send me a new one. They did without questioning me. I received it today and noticed it was a green dot unit, which meant the trackball is fixed. It had a totally different feel anyways. So the first thing that comes to mind is to try out the new OS of course. Followed all the regular instructions and it installed perfectly. I ended up downgrading because of all the software issues but I wonder if it's because this unit is a green dot unit that allowed this OS to work. Maybe the trackball is a different hardware and the driver this OS is installing is not compatible so this might be the reason for the fail. i just thought I'd throw that out. Let me know if this helped at all or was this already thought about. Thanks guys and I love the forum.
    Last edited by narodk; 09-16-2009 at 02:16 AM.

  7. #255
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    I have a question/suggestion.. could it be that this is why it never made it out of rim? could this be a known glitch in the os or no?

  8. #256
    Join Date
    Apr 2009
    Location
    Phx Az
    Device
    9550 & 9630
    OS
    5.0
    Posts
    75
    Quote Originally Posted by jnepsa View Post
    I have a question/suggestion.. could it be that this is why it never made it out of rim? could this be a known glitch in the os or no?
    that is my opinion as well.

    i also have one of the tours that it will not install on and two of my friends phones took it fine.

    it has to be just a problem with the software and RIM knew about it.

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