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  1. #41
    Join Date
    Aug 2009
    Posts
    31
    Just checking, your are using the App Loader correct, not the DM. and what OS is on your PC, XP or Vista. For some reason I have had trouble with XP and had to use my Vista PC, which is weird.
    Last edited by zerog46; 08-29-2009 at 10:43 PM.



  2. #42
    Join Date
    Jul 2009
    Location
    NC
    Device
    VZW Tour 9630
    OS
    5.0.0.230
    Posts
    13
    Hey Zero,

    Not sure if your post was for me but, I am using Vista x64.

    Bryan, I will try again here in a little bit. Do you know if the other people got it to load on their BB's? If so did they list what they did to finally get it to work?

    Thanks, Robert

  3. #43
    Join Date
    Jul 2009
    Location
    East Tennessee
    Device
    Tour
    OS
    5.0.0.230
    Posts
    43
    Wirelessly posted

    Quote Originally Posted by zerog46
    Just checking, your are using the App Loader correct, not the DM. and what OS is on your PC, XP or Vista. For some reason I have had trouble with XP and had to use my Vista PC, which is weird.
    If you're asking me, yes I am using the app loader. I have tried on a XP, vista, and win7 machine.



  4. #44
    Join Date
    Jul 2009
    Location
    NC
    Device
    VZW Tour 9630
    OS
    5.0.0.230
    Posts
    13
    Okay, I tried again and get this result:

    "Unable to reconnect to the device during a multi-stage load operation.

    Application data could not be restored to the device. The backup data file has been saved to "G:\BBTools\LoaderBackup-(2009-08-30).ipd". You can use the Desktop Manager Backup/Restore tool to restore this information."

    Right now it is in the repeating red LED like it is trying to reboot. The device does not connect to the laptop.

    I used BBSAK to do a wipe after validating proper connection. Then hist Load OS and selected what to install. Came back and saw the result above. I am going to try one more time and them if it does not work, go back to Irtehun's hybrid and wait for an official release, I guess.
    Last edited by RFHavens; 08-30-2009 at 11:33 AM.

  5. #45
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by RFHavens View Post
    Okay, I tried again and get this result:

    "Unable to reconnect to the device during a multi-stage load operation.

    Application data could not be restored to the device. The backup data file has been saved to "G:\BBTools\LoaderBackup-(2009-08-30).ipd". You can use the Desktop Manager Backup/Restore tool to restore this information."

    Right now it is in the repeating red LED like it is trying to reboot. The device does not connect to the laptop.

    I used BBSAK to do a wipe after validating proper connection. Then hist Load OS and selected what to install. Came back and saw the result above. I am going to try one more time and them if it does not work, go back to Irtehun's hybrid and wait for an official release, I guess.

    Read through this link and verify the steps have been taken

    Unable to connect to the BlackBerry smartphone during a multistage loading operation



  6. #46
    Join Date
    Jul 2009
    Location
    East Tennessee
    Device
    Tour
    OS
    5.0.0.230
    Posts
    43
    Quote Originally Posted by Bryan View Post
    You are now the third person I know that couldn't get this installed? What frustrates me is that you all seem to be taking the proper steps and it still doesn't work

    Well if you give it a go tomorrow try deleting it off you PC all together through add/remove in control panel. While you are in control panel make sure all the other BB handheld software is deleted off you pc as well.

    Then navigate to C-program files-common files-research in motion-shared-loader files--- and make sure that folder is empty. IF it isn't then delete everything in there. Empty your recycle bin and reboot your pc then install a fresh copy and try again. Keep us posted
    there seems to be quite a few over on CB that are having the same problem. It just doesn't make any sense. I can install 140 just fine on mine but 191 is a no go. I've tried everything i can think of all suggestions I've read from people.

    Its just not meant to be for some people I guess :no: I'm gonna mess with it some more tomorrow at work. Should be a slow day just a few meetings. If I cant get it to work then I'm just gonna give up

  7. #47
    Join Date
    Aug 2009
    Posts
    31
    For the heck of it try installing the 4.7 OS then try and install the 5.0. see if that works.

  8. #48
    Join Date
    Jul 2009
    Location
    NC
    Device
    VZW Tour 9630
    OS
    5.0.0.230
    Posts
    13
    Zero,

    Tried the stock 4.7.1.40 last yesterday afternoon and got the same result.

    Bryan, I went thru all the USB settings and power management is not on for them. I suppose I could try to use the bb dock with wall charger as the power source and then connect he USB as usual for the data connection. Any thoughts on this idea before I try it.

    I am currently back to a base Irtehun OS 5 140 hybrid which loaded without issue.

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