Problems with Tour, it will not connect to BBSAK
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Thread: Problems with Tour, it will not connect to BBSAK

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    loara is offline BlackBerryOS Noobie
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    Problems with Tour, it will not connect to BBSAK

    My wifes tour is havng issues. I am trying to wipe her phone with BBSAK to load a frsh copy of offical OS. Problem is that it will not connect to BBSAK. She is running Vista. She has 3.5 framewear. What could I be doing wrong. Thanks for any help.




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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by loara View Post
    My wifes tour is havng issues. I am trying to wipe her phone with BBSAK to load a frsh copy of offical OS. Problem is that it will not connect to BBSAK. She is running Vista. She has 3.5 framewear. What could I be doing wrong. Thanks for any help.
    Did you select run as admin on BBSAK?

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Crap where are my manners at:

    Welcome to BlackberryOS loara

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    loara is offline BlackBerryOS Noobie
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    Quote Originally Posted by Bryan View Post
    Crap where are my manners at:

    Welcome to BlackberryOS loara
    how do i select to run it as admin and thank you for the welcome.

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    bbcrackman is offline BlackBerryOS Grand Master
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    Quote Originally Posted by loara View Post
    how do i select to run it as admin and thank you for the welcome.
    Welcome to BlackBerryOS loara!!!

    Rt click on the Icon and select "Run as Administrator" and that should get where you need to go.

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    loara is offline BlackBerryOS Noobie
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    Quote Originally Posted by bbcrackman View Post
    Welcome to BlackBerryOS loara!!!

    Rt click on the Icon and select "Run as Administrator" and that should get where you need to go.
    when i right click on the bbsak it does no give the option to run as adminstrator

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    bbcrackman's Avatar
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    Quote Originally Posted by loara View Post
    when i right click on the bbsak it does no give the option to run as adminstrator
    Is it Vista 32 bit or 64 bit? Either should have that option. But if its 32 then you dont have to run it as Admin.

    It should look like this

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    loara is offline BlackBerryOS Noobie
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    Quote Originally Posted by bbcrackman View Post
    Is it Vista 32 bit or 64 bit? Either should have that option. But if its 32 then you dont have to run it as Admin.

    It should look like this
    that looks nothing like the window that opens when i right click on the bbsak icon

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by loara View Post
    that looks nothing like the window that opens when i right click on the bbsak icon
    Have you used BBSAK successfully before?

    You could always use JL Cmdr if you can't get BBSAK to work

    http://www.blackberryos.com/forums/b...commander.html

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    loara is offline BlackBerryOS Noobie
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    Quote Originally Posted by Bryan View Post
    Have you used BBSAK successfully before?

    You could always use JL Cmdr if you can't get BBSAK to work

    http://www.blackberryos.com/forums/b...commander.html
    my husband uses it on his storm

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by loara View Post
    my husband uses it on his storm
    Ok try leaving your phone plugged into the pc and rebooting the phone and see if that will force BBSAK to recognize it

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    loara is offline BlackBerryOS Noobie
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    Quote Originally Posted by Bryan View Post
    Ok try leaving your phone plugged into the pc and rebooting the phone and see if that will force BBSAK to recognize it
    that fixed it. thanks Bryan

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by loara View Post
    that fixed it. thanks Bryan
    Glad to hear it

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