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  1. #1
    rajender is offline BlackBerryOS Friend
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    Storm-2(9550) (Verizon) suddenly stopped working on vodafone india

    Storm-2(9550) (Verizon) suddenly stopped working on vodafone india.

    Storm-2(9550) (Verizon) suddenly stopped working on vodafone india
    Firstly, apologies if there is a similar thread - I did look around and did not find any specific one.

    I bought an unlocked BB Storm 2 9550 in India (to be fair, it is a US Verizon BB Storm 2 9550 which has been unlocked). I used it for a moe than 8 months on service provider (Vodafone-Mumbai) and everything (email, bb messenger, browser, apps, etc) worked fine - the top right corner showed EDGE. It worked fully well all over India.

    Yesterday suddenly EDGE bacame edge & everything stopped working. Vodafone BB support team has made me do everything ( remove simm battery, wipe the device, relaod the OS (currently i have hybrid ver 607),deleting and reinstalling the service books, send host routing table request and finally they also made me get a replacement SIM card,, but nothing helped.

    Any advice please,,,,



  2. #2
    TheOnlyJrod's Avatar
    TheOnlyJrod is offline BlackBerryOS Addict
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    First, no need to apologize. We are here to help.

    2nd Have you paid your bill? Only reason I asked, is when I forget to pay the bill my 3G goes to 3g and my wifes EDGE goes to edge. When you have a Blackberry most company's will cut your data for two days before cutting your phone, when a bill is late that is...

    What OS are you running? I know you say Hybrid 607, but who makes it and what are the major OS's inside the hybrid?

    Have you or your carrier resent the service books?

    ------

    Once we get a tad more info, I am sure we can figure this out.

  3. #3
    clive is offline BlackBerryOS Enthusiast
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    Vodafone india - Storm 2 problem

    Hi
    I am also a Vodafone India user & I have the same problem as above and that too in 8 months of usage....Weird!!!!!
    Also I have BES active & my company has paid all bills.ButI have edge in place of EDGE for past 2 days. Voda deleted my profile & recreated it but no use. I tried my SIM in another Voda India BB & it showsEDGE but in my 9550 Verizon, it shows edge????
    I had 5.x.713 with Willyboy_Storm2_v4 27 Aug'10.exe hybrid. I tried diff verizon builds but no use.
    I think it has to do with radio. What radio file I should use to chk this?
    Any other solutions?



  4. #4
    zankeshshah is offline BlackBerryOS Noobie
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    Storm 2 Service Book Problem

    Hello There,
    I am a new to this Forum, but i was in continuos touch with this Forum as i have bought Strom 2 from Verizon in US which is a CDMA as well as GSM phone. I am using this US phone in India With Vodafone. I have activated BBM Service with free unlimited usage of internet. My problem is i can able to use all the messengers, i am getting mails and also able to use Blackberry messenger but i am unable to browse any websites or facebook or any other application which requires internet. i tried all the possible ways which is mention on this forum like in service book type 4?2? but still no sucess..

    waiting for a positive reply and if u can help me Please. this is really very annoying.....


    thanks
    Last edited by zankeshshah; 04-29-2011 at 03:53 AM.

  5. #5
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Quote Originally Posted by zankeshshah View Post
    Hello There,
    I am a new to this Forum, but i was in continuos touch with this Forum as i have bought Strom 2 from Verizon in US which is a CDMA as well as GSM phone. I am using this US phone in India With Vodafone. I have activated BBM Service with free unlimited usage of internet. My problem is i can able to use all the messengers, i am getting mails and also able to use Blackberry messenger but i am unable to browse any websites or facebook or any other application which requires internet. i tried all the possible ways which is mention on this forum like in service book type 4?2? but still no sucess..

    waiting for a positive reply and if u can help me Please. this is really very annoying.....


    thanks
    I had the same phone from the same carrier while I was living in Israel. When you activated the phone with your provider, did you get the BIS plan (BlackBerry Internet Service)? BlackBerry has their own specific plan they require in order for you to use BBM, ect.

    Also, I'm assuming the phone is already unlocked?



  6. #6
    zankeshshah is offline BlackBerryOS Noobie
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    I had the same phone from the same carrier while I was living in Israel. When you activated the phon

    Thanks For The Reply. Yes I have Activated BIS Plan For Blackberry In Which M Getting Unlimited Internet Plan And Not Just The BBM And Messengers Free. I Have Activated The BIS Plan And When I Reboot OR Do The Battery Pull Out All The Service Books Stay As It Is Except IPPP 5 Click SB Cannot Be Seen.

    Thanks.
    Last edited by zankeshshah; 04-30-2011 at 03:26 AM.

  7. #7
    Joe Jerde's Avatar
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    Quote Originally Posted by zankeshshah View Post
    Thanks For The Reply. Yes I have Activated BIS Plan For Blackberry In Which M Getting Unlimited Internet Plan And Not Just The BBM And Messengers Free. I Have Activated The BIS Plan And When I Reboot OR Do The Battery Pull Out All The Service Books Stay As It Is Except IPPP 5 Click SB Cannot Be Seen.

    Thanks.
    I had the same issue, I forgot what I did, but I remember I called my service provider and all of a sudden it started working. They had me do some ping tests, ect.

  8. #8
    zankeshshah is offline BlackBerryOS Noobie
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    Quote Originally Posted by Joe Jerde View Post
    I had the same issue, I forgot what I did, but I remember I called my service provider and all of a sudden it started working. They had me do some ping tests, ect.

    Yea thats what I am doing when ever i reboot my handset every time i am calling vodafone india and ask them to do the refresh of my SB but though it is wired to call them everytime after rebooting handset. Isnt there any other way to solve this issue...it really sucks to call them everytime and even they took long time to respond..



    thanks

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