It is in the right forum now.
c'mon guys........we need a 9550 leak
I downloaded and installed this 220.127.116.111 leak this morning, used the same procedure I have used everytime that I have upgraded an O/S.
This time though when I run apploader, only options I get are to install/uninstall third party apps. Nothing about loading new O/S?
Looks to me like when comparing the S/W installed on the PC and my phone (BB 9520 running 18.104.22.1686 UK _ Vodafone) it's doesn't think this S/W is compatible?
Anyone got any ideas?
Couple of things come to mind Kerr....
I would check to see that you only have one Operating System installed to your PC.
The other item of interest would be to look and see that the vendor.xml has been deleted from the OS as well as from the PC. (empty the recycle bin).
Thanks for the reply.
I have already gone through those operations, delete vendor.xml and other O/S.
Luckily I have a semi working 9520 to test with. What I have had to do is open up the Loader.exe and when it give me a list of apps (3rd party) I select the Add button at the top, navigate to the directory where the new O/S is located and then select all files in there.
After that I have the option to install the new O/S. Seems to have worked ok on my 'broken' 9520 (it works apart from bottom buttons).
I will give the other one a go now.
Good Deal Kerr....
Just for giggles, if you will humor me....
When you open DM, in the upper right hand corner would you select the Help Tab.
Once that Tab populates you will be given some choices. Please select "About Blackberry Desktop Manager".
From here another window generates. You are now given three tabs across the top of the window. Let's select the tab Device Software.
This should display the current Operating System that is installed on your PC.
What do you have listed in this tab?