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  1. #1
    Pain Producer's Avatar
    Pain Producer is offline BlackBerryOS Addict
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    Storm 2 "Proximity Sensor"?

    Hello Fellow Stormers,

    I was a Storm 1 fan & have had the Storm 2 since launch date. I am wondering, I cannot seem to get my Proximity Sensor to work. My understanding is that when on a call, or after it has ended, I can pull it away from my face and the screen should come back on. Is that correct?

    I have my screen set to turn off or down at 10 seconds (I like long battery life).

    Do I need to set this differently?

    Is there a setting on the phone I have missed?

    I took my first Storm 2 back because the phone screen would lock on a call. My 2nd one seems to be perfect, except the proximity sensor. Any help is greatly appreciated.



  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by Pain Producer View Post
    Hello Fellow Stormers,

    I was a Storm 1 fan & have had the Storm 2 since launch date. I am wondering, I cannot seem to get my Proximity Sensor to work. My understanding is that when on a call, or after it has ended, I can pull it away from my face and the screen should come back on. Is that correct?

    I have my screen set to turn off or down at 10 seconds (I like long battery life).

    Do I need to set this differently?

    Is there a setting on the phone I have missed?

    I took my first Storm 2 back because the phone screen would lock on a call. My 2nd one seems to be perfect, except the proximity sensor. Any help is greatly appreciated.
    you might try setting that 10sec delay a lil longer and see what happens.. I have a pouch that sleeps my phone and keep it in there 95% of the time. I left my brightness up at the default and 60 sec time out. with heavy use and about 40 min of iheartradio a day i have to give my phone maybe a 20 min charge besides the overnite full charge.

  3. #3
    Pain Producer's Avatar
    Pain Producer is offline BlackBerryOS Addict
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    Ok. thank you jnespa



  4. #4
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by Pain Producer View Post
    Ok. thank you jnespa
    dont thank me just dont hurt me :bigeyes: :laugh2:

  5. #5
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
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    I'm with Neppers on this Pain...I've got my Backlight Timeout set to 30 seconds.
    I have not had any issues with battery life and my Prox sensor seems to be spot on when it comes to sensing that my profile isn't touching the device...



  6. #6
    Pain Producer's Avatar
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    Quote Originally Posted by MePascal View Post
    I'm with Neppers on this Pain...I've got my Backlight Timeout set to 30 seconds.
    I have not had any issues with battery life and my Prox sensor seems to be spot on when it comes to sensing that my profile isn't touching the device...
    Will do. Do you think I need to turn on "Automatically Dim Backlight"?


    Would that have any effect on the Proximity Sensor? I cannot seem to get my screen to come back on when i move it away from my face. I feel like a newb on this.

    BTW...No pain will be caused to jnespa

  7. #7
    MePascal's Avatar
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    Quote Originally Posted by Pain Producer View Post
    Will do. Do you think I need to turn on "Automatically Dim Backlight"?
    I have mine set to "Off"

  8. #8
    Pain Producer's Avatar
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    Quote Originally Posted by MePascal View Post
    I have mine set to "Off"
    Gotcha. Same here.


    So MePascal, when you are on a call and the screen dims lets say through a 2 minute call. When you remove it from your face, the screen comes back on?

    I am still trying to get mine to do that. The screen stay dark. The buttons on the bottom of the all glass screen are still lit, but no screen

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