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  1. #185
    Join Date
    Apr 2009
    Location
    Ohio
    Device
    Moto Droid/HTC Eris
    OS
    2.0.1/2.1
    Posts
    3,385
    Quote Originally Posted by nikkig618 View Post
    Just threw up in my mouth. didnt work...:17:
    This might be like a blind shot but have you cleared your browser cache?



  2. #186
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by nikkig618 View Post
    Just threw up in my mouth. didnt work...:17:
    Relax,see if it will work like this
    Disconnect the BlackBerry device from the computer.
    In BlackBerry Desktop Manager, open Application Loader and click Next.
    Perform a Battery Pull (Hard Reset) on the BlackBerry device.
    Reconnect the BlackBerry device to the computer before the BlackBerry device finishes resetting, and complete one of the following steps:
    wait until the drop-down list on the Communication Port Selection window changes to USB PIN and click Next.

  3. #187
    Join Date
    Mar 2009
    Location
    PA
    Device
    Storm 9530
    Posts
    334
    Quote Originally Posted by cruznthru View Post
    Relax,see if it will work like this
    Disconnect the BlackBerry device from the computer.
    In BlackBerry Desktop Manager, open Application Loader and click Next.
    Perform a Battery Pull (Hard Reset) on the BlackBerry device.
    Reconnect the BlackBerry device to the computer before the BlackBerry device finishes resetting, and complete one of the following steps:
    wait until the drop-down list on the Communication Port Selection window changes to USB PIN and click Next.
    In desktop manager/application loader I dont have next as an option, just add remove apps or update software



  4. #188
    Join Date
    Mar 2009
    Location
    PA
    Device
    Storm 9530
    Posts
    334
    Quote Originally Posted by Stiefler07 View Post
    This might be like a blind shot but have you cleared your browser cache?

    Yeah. Thanks I figured that little problem out awhile ago, but I appreciate your thoughts.

  5. #189
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by nikkig618 View Post
    In desktop manager/application loader I dont have next as an option, just add remove apps or update software
    If the DM has recognized the phone, can you get to the restore function, if not go add remove apps.



  6. #190
    pupp3t Guest
    Quote Originally Posted by nikkig618 View Post
    In desktop manager/application loader I dont have next as an option, just add remove apps or update software
    dont go through DM.
    Use apploader.exe from C:\Program Files\Common Files\Research In Motion\AppLoader

  7. #191
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by pupp3t View Post
    dont go through DM.
    Use apploader.exe from C:\Program Files\Common Files\Research In Motion\AppLoader
    Hi pup, we're trying to restore her contacts a machine running Vista, we've got 3.5.1 loaded, this has been an ongoing issue with Vista, driver related I belive.

  8. #192
    Join Date
    Mar 2009
    Location
    PA
    Device
    Storm 9530
    Posts
    334
    Quote Originally Posted by cruznthru View Post
    If the DM has recognized the phone, can you get to the restore function, if not go add remove apps.
    I can get to the restore function, it has the pin on the bottom... it's when I go to restore everything i get to the switch to mass mode part, click yes and then there is a communication failure between device and desktop manager

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