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  1. #1
    Join Date
    Jul 2009
    Device
    Blackberry Storm
    OS
    4.7.0.148
    Posts
    4

    Visual voicemail help!

    Hi,

    I'm having trouble setting up my visual voicemail with .328.

    I have it downloaded and installed on my phone. I go to it and it asks me to put my PIN in. I do it, but a message comes up saying that my mailbox is not set up for Visual Voicemail and I have to set permission access.

    I have done that. I'm now subscribed to visual voicemail and it's told me to check back in 5 min. because my profile is being updated.

    It's been 2 days now and I'm still having the same message.

    I've called customer service and they are also having trouble helping me. They've even opened up a "ticket" to see if the network ppl can help. I haven't heard from them since Monday night.

    I'm in need of help.

    Thanks.



  2. #2
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,404
    You will have to call carrier CS again probably since that seems to be a problem related with the account instead of the application
    Posted via BlackBerry device

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