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  1. #25
    Join Date
    Oct 2009
    Device
    Storm
    OS
    5.0
    Posts
    15

    Failed to validate OS image file error 9530 Storm Update

    Solution Found:
    The error is caused by an incomplete download of OS 5.0.

    Missing files from:
    /Users/<<Insert User Name Here>>/Library/Application Support/BlackBerryDesktop/Device Applications/feb2ff4c400c5cfe5379d1e45609319f1996c020/rim0x04001404.sfi

    I discovered that the feb2ff4c400c5cfe5379d1e45609319f1996c020 folder is the 5.0 build folder containing all the files required to update.

    The above error was caused by an incomplete download of the OS build folder (1 file was missing, as I expected).

    Resolution for the Mac:
    1.) Open Finder.
    2.) Select your main user folder (Users/<<insert user name here>>).
    3.) Select Libraries folder.
    4.) Select Application Support folder.
    5.) Select BlackBerryDesktop folder.
    6.) Select Device Applications folder.
    7.) Select "feb2ff4c400c5cfe5379d1e45609319f1996c020" folder.
    8.) Remove "feb2ff4c400c5cfe5379d1e45609319f1996c020" folder (move to Trash).
    9.) Reload BBDM & select Install OS 5.0
    10.) Allow process to run and reboot the device.

    OS 5.0 should install without a hitch. If it doesn't there was an interruption in the download and some files were missed.

    Ah. I can sleep at night again.
    -Bobby:1244:
    Last edited by cruznthru; 10-27-2009 at 08:36 PM. Reason: Titled for search engine



  2. #26
    Join Date
    Apr 2009
    Location
    Pittsburgh, PA
    Device
    HTC Thunderbolt
    OS
    Android
    Posts
    262
    Great find

  3. #27
    Join Date
    Jun 2009
    Location
    Virginia Beach
    PIN
    stripes on
    Device
    8330 / 9530 / M
    OS
    VZW official Curve O
    Posts
    501
    Quote Originally Posted by AADC View Post
    Solution Found:
    The error is caused by an incomplete download of OS 5.0.

    Missing files from:
    /Users/<<Insert User Name Here>>/Library/Application Support/BlackBerryDesktop/Device Applications/feb2ff4c400c5cfe5379d1e45609319f1996c020/rim0x04001404.sfi

    I discovered that the feb2ff4c400c5cfe5379d1e45609319f1996c020 folder is the 5.0 build folder containing all the files required to update.

    The above error was caused by an incomplete download of the OS build folder (1 file was missing, as I expected).

    Resolution for the Mac:
    1.) Open Finder.
    2.) Select your main user folder (Users/<<insert user name here>>).
    3.) Select Libraries folder.
    4.) Select Application Support folder.
    5.) Select BlackBerryDesktop folder.
    6.) Select Device Applications folder.
    7.) Select "feb2ff4c400c5cfe5379d1e45609319f1996c020" folder.
    8.) Remove "feb2ff4c400c5cfe5379d1e45609319f1996c020" folder (move to Trash).
    9.) Reload BBDM & select Install OS 5.0
    10.) Allow process to run and reboot the device.

    OS 5.0 should install without a hitch. If it doesn't there was an interruption in the download and some files were missed.

    Ah. I can sleep at night again.
    -Bobby:1244:
    I don't quite understand... you removed the Radio from the OS to get it to load? (rim0x04001404.sfi is the radio I thought)

    What platform does your phone show in Options/about ? Should show 4.2.0.128 for v5.0.0.328

    Thanks for keeping us updated too!



  4. #28
    Join Date
    Aug 2009
    Device
    9550
    OS
    OS 5.0.0.428
    Posts
    37
    It's still largely a PC centric world out there. I find BB DM for Mac is not as of yet a great program, and is still buggy. Of' course it will get better, but I have many issues with it (including Address Book syncing).

    The ONLY reason I still have Windows loaded on my Mac is for Blackberry loading. It is still the easiest / best way to upgrade and streamline your Blackberry. For example, even reducing the OS size by removing unnecessary programs is impossible (to the best of my knowledge) at this point with a Mac, but easy with a PC.

    Yes, 5.0 is a great improvement, but there are many great modifications that are still not "MAC-able" yet. I am sure that in time, things will improve, but at the moment, we're still at a great disadvantage unless we run either a Bootcamp or VM version of Windows.

    I think that until things improve, it's better/easy/faster for you to borrow a friend's PC for an hour here and there.

  5. #29
    Join Date
    Oct 2009
    Device
    Storm
    OS
    5.0
    Posts
    15
    Quote Originally Posted by TommyGrubz View Post
    I don't quite understand... you removed the Radio from the OS to get it to load? (rim0x04001404.sfi is the radio I thought)

    What platform does your phone show in Options/about ? Should show 4.2.0.128 for v5.0.0.328

    Thanks for keeping us updated too!
    Sorry... let me clear up my instructions.
    rim0x04001404.sfi was the missing file.
    BBDM would find the OS 5.0 upload folder named feb2ff4c400c5cfe5379d1e45609319f1996c020, and "assume" all the files were in it... so it wouldn't re-download the missing rim0x04001404.sfi.
    The solution was: start from scratch.
    By removing the feb2ff4c400c5cfe5379d1e45609319f1996c020 folder from the place BBDM looks for it all together, it forced BBDM to re-download the entire feb2ff4c400c5cfe5379d1e45609319f1996c020 folder with ALL of the OS 5.0 upload files.

    The OS is now 5.0.328 on the device.
    If more folks need this in a step by step, I'll be happy to put together some screen shots of where to find it.

    -B
    Last edited by AADC; 10-27-2009 at 10:30 PM.



  6. #30
    Join Date
    Sep 2009
    Location
    Pennsylvania
    Device
    BlackBerry Storm2
    OS
    5.0.0.320
    Posts
    12
    Good job and thanks so much for all the help trying to solve this problem. I have to admit, I'm not too concerned anymore because I just switched out to the Storm2! Haha

  7. #31
    Join Date
    Oct 2009
    Device
    Storm
    OS
    5.0
    Posts
    15
    Quote Originally Posted by jmf5017 View Post
    Good job and thanks so much for all the help trying to solve this problem. I have to admit, I'm not too concerned anymore because I just switched out to the Storm2! Haha
    Keep us posted if updating BB OS's on Storm2 is a much fun as the most recent endeavor. I'll try to apply my Mac skills where I can help.

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