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  1. #473
    tamara's Avatar
    tamara is offline BlackBerryOS Enthusiast
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    Got it so here goes nothing........



  2. #474
    kewingct is offline BlackBerryOS Noobie
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    I'm really new to this stuff but have been trying to follow along. I installed the last few hybrids and I think I'm running the official .328 on my 9530. Since a couple versions ago my bluetooth Motorola H117 doesn't work right. It connects and I can hear but no one can hear me. There are probably a few other things that don't work the same but I miss my bluetooth.

  3. #475
    sunkast Guest
    Welcome to ! I don't necessarily have an absolute solution, but it could be that OS 5.0 is not compatible with your particular BT headset. It's a funny world as to what BT devices with work with other BT devices. It maybe the only solution is to either go back to a previously working OS, or find a new BT headset that works with the new OS.



  4. #476
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by kewingct View Post
    I'm really new to this stuff but have been trying to follow along. I installed the last few hybrids and I think I'm running the official .328 on my 9530. Since a couple versions ago my bluetooth Motorola H117 doesn't work right. It connects and I can hear but no one can hear me. There are probably a few other things that don't work the same but I miss my bluetooth.
    Quote Originally Posted by sunkast View Post
    Welcome to ! I don't necessarily have an absolute solution, but it could be that OS 5.0 is not compatible with your particular BT headset. It's a funny world as to what BT devices with work with other BT devices. It maybe the only solution is to either go back to a previously working OS, or find a new BT headset that works with the new OS.
    If you restored your settings from of your backups.. prior to 5.0 try wiping and doing a selective restore, make sure not to restore your Bluethooth just do it like new.

  5. #477
    kewingct is offline BlackBerryOS Noobie
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    Quote Originally Posted by jnepsa View Post
    If you restored your settings from of your backups.. prior to 5.0 try wiping and doing a selective restore, make sure not to restore your Bluethooth just do it like new.
    I'd prefer to try this than putting out another $60+ for a bluetooth headset. Is there a good set of instructions on how to do this anywhere?



  6. #478
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by kewingct View Post
    I'd prefer to try this than putting out another $60+ for a bluetooth headset. Is there a good set of instructions on how to do this anywhere?
    YEA lol here this is the easiest way.. make sure you have your contacts and any other important must have info backed up.

    Do a security wipe from the phone but going options>security options>if wipe is there hit that and follow instructions or if you dont see it then follow that but click bbkey and select wipe handheld.

    After that is done open DM and selece backup/restore then select advanced. on the left side box at top left click the file and select open.. then find one of your recent backups and select only the things you really need. for me it was contacts. and that is it. once you highlight an item you want click the button that looks like >>> and you are done. then you will add your headset back like it was the first time you ever used it on the phone with pairing it. Hope that helps.

  7. #479
    kewingct is offline BlackBerryOS Noobie
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    Quote Originally Posted by jnepsa View Post
    YEA lol here this is the easiest way.. make sure you have your contacts and any other important must have info backed up.

    Do a security wipe from the phone but going options>security options>if wipe is there hit that and follow instructions or if you dont see it then follow that but click bbkey and select wipe handheld.

    After that is done open DM and selece backup/restore then select advanced. on the left side box at top left click the file and select open.. then find one of your recent backups and select only the things you really need. for me it was contacts. and that is it. once you highlight an item you want click the button that looks like >>> and you are done. then you will add your headset back like it was the first time you ever used it on the phone with pairing it. Hope that helps.

    I tried that and it still doesn't work. Maybe I need to do a complete wipe and start from scratch. I'm starting to wonder if the headset is faulty. I guess I'll have to stop in a Verizon store tomorrow. Maybe they'll give me an upgrade to a 2 or good discount on the Droid.

    Thanks for your help.

  8. #480
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by kewingct View Post
    I tried that and it still doesn't work. Maybe I need to do a complete wipe and start from scratch. I'm starting to wonder if the headset is faulty. I guess I'll have to stop in a Verizon store tomorrow. Maybe they'll give me an upgrade to a 2 or good discount on the Droid.

    Thanks for your help.
    I would try the complete wipe first

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