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  1. #9
    Raatikainen22 is offline BlackBerryOS Friend
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    Quote Originally Posted by MePascal View Post
    Yeah...you got a mess...ha ha....

    Nothing we cant fix....
    Are you ready to give it a shot?

    HAHA if you got time to help me i will definitely listen to the expert!

    I have tried to do this before but have just ended up getting mad and quitting lol



  2. #10
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
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    Quote Originally Posted by Raatikainen22 View Post
    i have downloaded the full exe file .230 and deleted the vendor file..

    are all my problems just because i have not wiped the device? i thought that step was optional?
    No your problems are because you have one to many OS's installed on your PC.

    Plus the fact that you have RIM's internal tools installed as well.

  3. #11
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
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    Quote Originally Posted by Raatikainen22 View Post
    HAHA if you got time to help me i will definitely listen to the expert!

    I have tried to do this before but have just ended up getting mad and quitting lol
    So the first thing we need to do is open up add/remove programs from your PC.
    Once your PC populates the current software, we will need to look for the Blackberry software.
    It should be listed in alphabetical order.

    Control panel>>Add/Remove Programs



  4. #12
    guanuck's Avatar
    guanuck is offline BlackBerryOS Gifted
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    Quote Originally Posted by Raatikainen22 View Post
    i have downloaded the full exe file .230 and deleted the vendor file..

    are all my problems just because i have not wiped the device? i thought that step was optional?
    It is optional but when this happens to me I wipe the device using jl and then go to the apploader and the os update appears. Its been a fix for the times this has happened to me

  5. #13
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
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    We need to remove the RIM Internal Tools and the 5.0.0.191 OS.

    Remove these two pieces of software then I would suggest rebooting your PC.

    After that has finished, let's verify that Desktop Manager is only showing 1 OS installed on your PC.

    Follow the same procedure as before with looking in the help tab.
    Once you are finished let me know then we can try installing .230 onto your device.



  6. #14
    Raatikainen22 is offline BlackBerryOS Friend
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    Quote Originally Posted by MePascal View Post
    We need to remove the RIM Internal Tools and the 5.0.0.191 OS.

    Remove these two pieces of software then I would suggest rebooting your PC.

    After that has finished, let's verify that Desktop Manager is only showing 1 OS installed on your PC.

    Follow the same procedure as before with looking in the help tab.
    Once you are finished let me know then we can try installing .230 onto your device.
    ok will do that now.. wish me luck lol

  7. #15
    MePascal's Avatar
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    Just be sure you do not delete Desktop Manager off of your PC. :fing02:

  8. #16
    TommyGrubz's Avatar
    TommyGrubz is offline BlackBerryOS Addict
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    Quote Originally Posted by Raatikainen22 View Post
    ok will do that now.. wish me luck lol
    MePascal will get you through it you'll be fine :fing02:

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