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  1. #17
    glockguy's Avatar
    glockguy is offline BlackBerryOS Gifted
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    I just did it again......resent my service books too....

    no dice



  2. #18
    Seanren78's Avatar
    Seanren78 is offline BlackBerryOS Master Follow Seanren78 On Twitter
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    Quote Originally Posted by glockguy View Post
    I just did it again......resent my service books too....

    no dice
    Not to sure what to say. I am unfamiliar with Telus. Have you tried calling Telus up to see if there is a way for them to fix the issue on your hand held?

  3. #19
    ruffhunter is offline BlackBerryOS Friend
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    @Seanren78 i just tried once again and even on the phone as i write and nothing on both side i think i will need to get switched over to RIM directly to have my PIN removed from BIS and ask for service books update to push us the lastest version avaible for 5.0 OS



  4. #20
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Have you tried logging into the bis site from the pc and sending? or is one of the people having this problem on BES possibly?

  5. #21
    glockguy's Avatar
    glockguy is offline BlackBerryOS Gifted
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    Quote Originally Posted by Seanren78 View Post
    Not to sure what to say. I am unfamiliar with Telus. Have you tried calling Telus up to see if there is a way for them to fix the issue on your hand held?
    LOL....I was going to call them, but as soon as they find out I have a leaked OS on my phone........

    They aren't the most helpful in the first place...



  6. #22
    ruffhunter is offline BlackBerryOS Friend
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    BIS and BES are having the problem too. It's because right now our service books doesn't bring us the BlackBerry Internet Browsing Service Book... working on this once again!

  7. #23
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    I was saying since there is a member here who states to have this working is it possible one of you is bis and one is bes... also here is the website for the bis
    https://bis.na.blackberry.com/html?brand=telus if you are logged in you may actually get more up to date info than doing it from the phone..

  8. #24
    ruffhunter is offline BlackBerryOS Friend
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    Quote Originally Posted by glockguy View Post
    LOL....I was going to call them, but as soon as they find out I have a leaked OS on my phone........

    They aren't the most helpful in the first place...
    the prob is that lvl1 and lvl2 tech are not the most informed person... :P

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