Thread: USB using .191

Hi,

Upgraded to 5.0.191, did battery pull like 9 times already. When plug USB into a laptop using Windows XP SP3, it said failed to install USB device.

As the result, the phone won't charge or at least doesn't have the charge symbol on the phone.

One thing to note. Blackberry desktop does recognize the Storm and I am able to do sync fine.

I had the same problem with Vista originally, but after 5 battery pull it solved itself. Can't seem to do the same with XP SP3. Worked fine when I had 4.7.151 though.

Originally Posted by smilepak

Hi,

Upgraded to 5.0.191, did battery pull like 9 times already. When plug USB into a laptop using Windows XP SP3, it said failed to install USB device.

As the result, the phone won't charge or at least doesn't have the charge symbol on the phone.

One thing to note. Blackberry desktop does recognize the Storm and I am able to do sync fine.

I had the same problem with Vista originally, but after 5 battery pull it solved itself. Can't seem to do the same with XP SP3. Worked fine when I had 4.7.151 though.

HEllo! this is a known bug in this build it doesnt show the charging icon even though it is :P but the phone is still charging.

Originally Posted by jnepsa

HEllo! this is a known bug in this build it doesnt show the charging icon even though it is :P but the phone is still charging.

Even when it say on the phone "USB charging current is not sufficient. Verify that your handheld is connected to a powered USB charging source..."

It is the same cable I used before the upgrade...

Originally Posted by smilepak

Even when it say on the phone "USB charging current is not sufficient. Verify that your handheld is connected to a powered USB charging source..."

It is the same cable I used before the upgrade...

yes... I believe so, I got the same thing but still had a full batt in about 40 min

i am having problems moving large files to the SD card from my PC. it will start to transfer and then it will say device not ready and drop the transfer and it re-opens Explorer on my PC automatically. I can manage to transfer a few files but then it craps out again, anyone else?

I am not using .191, but have heard of fixing this by simply restarting their computers.

is it possible you removed BB desktop manager? Your comment " failed to install USB device" sound like it maybe a device/pc driver issue