Why will my software not load past initiation?
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Thread: Why will my software not load past initiation?

  1. #1
    fraserb2 is offline BlackBerryOS Enthusiast
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    Why will my software not load past initiation?

    I just wiped my phone with Crack-u-til (all 3 advanced Steps- with polict it reset) and uninstalled and reinstalled all device software to my computer prior to loading it onto the device. I then deleted the vendor file and loaded my software to the device. However, I cannot get my device to get past the white busy indicator and I have even pulled the battery and the software loaded the same each time. Is there something additional I need to do because I reset the it policy before loading the new software onto the device.




  2. #2
    sunkast Guest
    How long did you wait before taking the battery out? A white screen with the hour glass is normal and can take up to 30 minutes.

  3. #3
    fraserb2 is offline BlackBerryOS Enthusiast
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    about 45 minutes. this is the longest it has ever taken and I normally update/change to all new software leaks.

  4. #4
    sunkast Guest
    I would try wiping the device agian and reloading.

  5. #5
    fraserb2 is offline BlackBerryOS Enthusiast
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    I have wiped and reinstalled 3 times now. However, I am still getting an App Error 200 every time. I have tried both through Apploader and through Desktop Manager, neither of which would change the outcome. Any additional possible ways to get my phone working again?

  6. #6
    manofice's Avatar
    manofice is offline BlackBerryOS Addict
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    download a new copy of the software?
    Running BB 9930 7.0.0.353
    BlackBerry Certified Support Specialist (v5.0)

  7. #7
    sunkast Guest
    Also to add to manofice's advice, I would completely remove and reinstall all RIM/BlackBerry software, such as Desktop Manager. Reboot your computer once everything is uninstalled, then again once it is installed.

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