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  1. #369
    Join Date
    May 2009
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    Washington State
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    Storm 2
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    v5.0.0.320 (p4.2.0.124)
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    109
    Quote Originally Posted by olta777 View Post
    Double click on that folder and tell me what you see inside the folder...
    2 file folders CDMA and Java and then alot of alx files



  2. #370
    Join Date
    Apr 2009
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    VZW Droid
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    Custom ROM
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    Quote Originally Posted by Michael2367 View Post
    2 file folders CDMA and Java and then alot of alx files
    So that means this OS should be installed on your PC. Did you install or uninstall OS before or just recently?

  3. #371
    Join Date
    May 2009
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    Quote Originally Posted by olta777 View Post
    So that means this OS should be installed on your PC. Did you install or uninstall OS before or just recently?
    I upgraded to v7 but have never uninstalled anything.



  4. #372
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    Apr 2009
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    Quote Originally Posted by Michael2367 View Post
    I upgraded to v7 but have never uninstalled anything.
    Ok, so double check again in add/remove programs to make sure that all blackberry device software is non existent, then delete this folder that I had you double click....empty your recycle bin, and restart your pc....but first make sure that it's uninstalled.

  5. #373
    Join Date
    May 2009
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    Quote Originally Posted by olta777 View Post
    Ok, so double check again in add/remove programs to make sure that all blackberry device software is non existent, then delete this folder that I had you double click....empty your recycle bin, and restart your pc....but first make sure that it's uninstalled.
    So remove blackberry desktop software 4.7 and blackberry desktop software v4.7.0 for the blackberry 9530 smartphone correct?



  6. #374
    Join Date
    Apr 2009
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    Quote Originally Posted by Michael2367 View Post
    So remove blackberry desktop software 4.7 and blackberry desktop software v4.7.0 for the blackberry 9530 smartphone correct?
    The blackberry desktop software is your desktop manager...leave that one alone. You sure both say desktop software and not one device software? Usually the PC will not let you install 2 desktop managers...???

  7. #375
    Join Date
    May 2009
    Location
    Washington State
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    Storm 2
    OS
    v5.0.0.320 (p4.2.0.124)
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    Quote Originally Posted by olta777 View Post
    The blackberry desktop software is your desktop manager...leave that one alone. You sure both say desktop software and not one device software? Usually the PC will not let you install 2 desktop managers...???
    brain fart, one does say device. so i remove that one right.

  8. #376
    Join Date
    Apr 2009
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    VZW Droid
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    Quote Originally Posted by Michael2367 View Post
    brain fart, one does say device. so i remove that one right.
    Yes, that's exactly correct. Remove the device one, restart your PC...and I am going to post the instructions on what to do next....

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