I totally agree, and yes they say a % of dropped calls of your total minutes used is normal, I asked them to look back before I received the storm and tell me how many dropped calls I had and of course they said they could not do that! Funny isn't it!
But today on the .90 radio I went into another very weak area that even my windows mobile phone would (very few times) drop calls and the storm held the call all the way by the area, I held the phone up (I also had to hold the WM phone) and the person was choppy but at least it did not drop the call! And only 1 reboot today (so far, that I did).
Great to hear Dfran thank you for the continued updates. I am sure this will help others in your situation.