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  1. #9
    C6StingRay's Avatar
    C6StingRay is offline BlackBerryOS Inspired Follow C6StingRay On Twitter
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    Quote Originally Posted by caminator View Post
    Make sure you install Blackberry Attachment Service as well.
    I think this may be my issue....I just realized that I am unable to open any Word (.doc) or Excel (.xls) attachments in addition to the PDF attachments....

    I have Docs to Go installed, even added the Premium Trial, so I would get the PDF to Go...

    In following JLevy's fix linked above, when I go to Applications I cannot find a listing for Blackberry Attachment Service. I resent my Service Books for Email....does this not restore BB Attachment Service or is this completely separate?

    I'll search further, but I think I need to restore BB Attachment Service. I tried going thru Desktop Manager here at work, but couldn't find. I may have to try this evening at home..



  2. #10
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by C6StingRay View Post
    I think this may be my issue....I just realized that I am unable to open any Word (.doc) or Excel (.xls) attachments in addition to the PDF attachments....

    I have Docs to Go installed, even added the Premium Trial, so I would get the PDF to Go...

    In following JLevy's fix linked above, when I go to Applications I cannot find a listing for Blackberry Attachment Service. I resent my Service Books for Email....does this not restore BB Attachment Service or is this completely separate?

    I'll search further, but I think I need to restore BB Attachment Service. I tried going thru Desktop Manager here at work, but couldn't find. I may have to try this evening at home..

    If you used Shrink A OS on your last install and accidentally shrunk off attachment services, you won't find it on DM. You will have to use the put it back button on shrink and restore it that way

  3. #11
    toytooii is offline BlackBerryOS Addict
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    Quote Originally Posted by C6StingRay View Post
    Bryan..

    thought that some time ago I could open pdf's on my Storm, I might be wrong...

    I downloaded the trial of PDF to Go and still cannot open a pdf attachment from the email....not sure now if my BES might somehow be restricting or what....for the most part my BES is very loose and doesn't have many restrictions at all..

    at this point I'm not sure what I'm doing wrong...I've resent service books twice now on my email, which restored my ability to open jpg's, LED, and chime....
    Check with your BES admin. RIM issued two updates to BES software which attempt to fix a "security issue" with .pdf files and their ability to be used to hack the BES software. RIM further recommended that companies consider completely blocking pdf transmission so that might be your situation. I'm BIS and view .pdf attachments without difficulty.



  4. #12
    Laney's Avatar
    Laney is offline BlackBerryOS Master
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    i have both docs to go and the attachment service and cant open a pdf LMAO

  5. #13
    toytooii is offline BlackBerryOS Addict
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    Quote Originally Posted by Laney View Post
    i have both docs to go and the attachment service and cant open a pdf LMAO
    just curious...are you BES?



  6. #14
    Laney's Avatar
    Laney is offline BlackBerryOS Master
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    Quote Originally Posted by toytooii View Post
    just curious...are you BES?
    nope, i am BIS

  7. #15
    Laney's Avatar
    Laney is offline BlackBerryOS Master
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    im sending myself pdfs to test it, i havent tried it in a while... will be back

  8. #16
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by Laney View Post
    im sending myself pdfs to test it, i havent tried it in a while... will be back
    Have fun :chairshot:

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