It is that easy HOWEVER - Since it has .191 on it (which was never official) that means the previous owner has been playing with leaked OS. This isn't a bad thing, but I wonder how many different OS have been on the phone previously, and if it has been wiped before. Try the easy way first, and if something isn't right after, you will want to wipe it and redo.
Originally Posted by tamara
Uninstall .191 from the PC if it's on there, then download .328 here: BlackBerry® Software Updates
Check out the BlackberryOS Help Center - for step-by-step guides.
If you don't have Verizon, check here for the correct official version: BlackBerry - BlackBerry Desktop and Device Software Download Sites
If you run into trouble somehow just let us know; we'll take care of ya! But please give it a try so he can have a working camera!!!
Last edited by TommyGrubz; 12-17-2009 at 04:15 PM.
Thank you so much! Think I got it now.
I will forward this info.
oh, and HAPPY NEW YEAR!
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