9500 5.0.0.328 installing problem
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Thread: 9500 5.0.0.328 installing problem

  1. #1
    Imperator is offline BlackBerryOS Friend
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    9500 5.0.0.328 installing problem

    Hi guys, I just updated my FW to 328 and it works great. Desktop manager didnt detect it but i used the apploader method i read and it works just fine.

    Now my dad who has a 9500 also wants this new FW, but whatever i do, it doesn't detect an upgrade for his phone.

    His current FW is 4.0181 which was the same as mine when i did mine.

    I tried removing and reinstalling the FW into my PC.

    I even tried switching SIMS with him.

    It just doesnt seem to want to upgrade his.

    Can anyone please help? Or does anyone have the same problem trying to install twice on the same PC?
    Last edited by ealvnv; 11-25-2009 at 11:36 AM. Reason: title corrected




  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    There was a post here some where about this.. I am trying to find it but not having any luck... If anyone konws that post to the RIM download to correct this problem please post it up or help me to find it.

  3. #3
    Imperator is offline BlackBerryOS Friend
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    thx for the reply!

    I tried installing desktop manager on my laptop and the 348 FW, but same results...

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    Sounds like a vendor file issue to me. Do other carriers besides VZW use vendor files?
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  5. #5
    Imperator is offline BlackBerryOS Friend
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    I've deleted the vendor files...

    I followed the same steps on my Dad's phone as I used on mine. And mine works like a charm but the software doesnt detect any upgrades on my Dad's phone.

    Re Verizon, I have no clue, i'm all the way in Singapore lol, but i guess they do considering the fact that i saw one and had to delete it. I'm trying to downgrade his phone now and try again later to see what i can get.
    Last edited by Imperator; 11-25-2009 at 08:32 AM.

  6. #6
    Imperator is offline BlackBerryOS Friend
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    I give up trying nothing i do seems to work.

    If someone can shed some light, I'd be really really grateful. Thanks guys

  7. #7
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    try this

    http://www.blackberryos.com/forums/9...tml#post124968

    and make sure you disconnect from the internet before you upgrade

  8. #8
    Imperator is offline BlackBerryOS Friend
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    hi bud, thanks for that but it still doesnt work, searching didnt bring up any vendor.xml except those in my bin, which i then deelted

  9. #9
    Imperator is offline BlackBerryOS Friend
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    Um... even tho my BB is upgraded to 384, when i plug it in and go to apploader, 5.0 still shows up as an option etc, but it doesnt at all on my dad's phone...

    just wanted to clarify that

  10. #10
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    delete them out of you recycle bin, make sure to advance search and then unplug your internet connection

  11. #11
    Imperator is offline BlackBerryOS Friend
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    my dad's SIM is not blackberry service enabled, does that have anything to do with it?

    will try unplugging now.

    update: still doesnt work

    Now i realise another really weird thing. When i start up addloader, all i see is

    Email application set up
    Documents on the go

    When i open desktop manager and click add applications like how you would try to install any apps into your phone, I also only see those 2 things listed on top.

    Whereas on my phone, i see all the normal stuff like languages and apps like BB messenger etc.

    Why is my Dad's phone like that? lol
    Last edited by Imperator; 11-25-2009 at 11:25 AM.

  12. #12
    jnepsa's Avatar
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    it should not as you are using a .exe to install right? you downloaded it and installed on the PC?

  13. #13
    Imperator is offline BlackBerryOS Friend
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    Quote Originally Posted by jnepsa View Post
    it should not as you are using a .exe to install right? you downloaded it and installed on the PC?
    what do u mean using .exe to install?

    I used apploader to install mine. If you mean installing the FW into my computer, yes i used the .exe. But don't forget that this shouldnt matter as it worked on my phone.

    thanks bro

  14. #14
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    just make sure i get everything right? the os wont load on your dad's 9500 but it doest it on yours?

    navigate to c/programfiles/common files/research in motion/app loader and locate the file named app loader (looks like a small phone icon) if you are using vista right click and select run as admin if xp double click on it and follow the onscreen steps
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  15. #15
    Imperator is offline BlackBerryOS Friend
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    Quote Originally Posted by ealvnv View Post
    just make sure i get everything right? the os wont load on your dad's 9500 but it doest it on yours?

    navigate to c/programfiles/common files/research in motion/app loader and locate the file named app loader (looks like a small phone icon) if you are using vista right click and select run as admin if xp double click on it and follow the onscreen steps
    hi bud thanks for your reply, yes you got it right

    It works on my BB storm but not on my Dad's BB storm

    We were both on 4.7.0181.

    And yes, I used the same steps I took to install mine on my Dad's but it just doesnt show up.

    I have reinstalled and deleted everything close to 10 times and it still doesn't work. It doesn't even work on my other laptop.

    Here is are 2 pics to explain what i mean clearly.

    The pic on the left with a whole list of apps is mine.

    The pic on the right with only 2 apps listed is my Dad's
    Attached Thumbnails Attached Thumbnails 9500 5.0.0.328 installing problem-untitled.jpg   9500 5.0.0.328 installing problem-untitled1.jpg  

  16. #16
    Imperator is offline BlackBerryOS Friend
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    i dont know why but im really beginning to suspect this is due to the fact that my Dad didnt subscribe to any Blackberry Plan with our local service provider. He basically just uses it for calls and sms

  17. #17
    sunkast Guest
    Quote Originally Posted by Imperator View Post
    i dont know why but im really beginning to suspect this is due to the fact that my Dad didnt subscribe to any Blackberry Plan with our local service provider. He basically just uses it for calls and sms
    That wouldn't make any sense what so ever. Try this for me... Plug in your Dad's phone, open Desktop Manager. Look at the bottom and does it show you his PIN?

  18. #18
    nullibiquitous is offline BlackBerryOS Friend
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    I suggest using BBSAK (download here) to wipe his BB and then loading the OS onto the blank device using the apploader. Be sure to back up his personal data and apps first, if there's anything he wants to keep.

  19. #19
    Imperator is offline BlackBerryOS Friend
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    Quote Originally Posted by sunkast View Post
    That wouldn't make any sense what so ever. Try this for me... Plug in your Dad's phone, open Desktop Manager. Look at the bottom and does it show you his PIN?
    yes it does!

    And nullibiquitous i will try that

  20. #20
    Imperator is offline BlackBerryOS Friend
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    I love you man nullibiquitous... It's detecting and im installing now! Lets hope its all good!

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