Thread: I can only get EDGE sometimes

hey guys since i installed the 3.5.0 and then 3.5.1 my phone is still at edge or even worst at gsm, i can only get EDGE from time to time while in my curve im on EDGE all the time, what can be wrong, any helps?

Originally Posted by joe11

hey guys since i installed the 3.5.0 and then 3.5.1 my phone is still at edge or even worst at gsm, i can only get EDGE from time to time while in my curve im on EDGE all the time, what can be wrong, any helps?

What carrier are you on. And what version number and platform number does your phone say in the about screen?

Originally Posted by jlevy73

What carrier are you on. And what version number and platform number does your phone say in the about screen?

i installed with bbc the 3.5.1 yesterday, when it started started good with a solid EDGE but today i havent been able to access the internet at all, the version is 4.7.0.122 and plataform 4.0.0.114
my carrier its movistar venezuela

Originally Posted by joe11

i installed with bbc the 3.5.1 yesterday, when it started started good with a solid EDGE but today i havent been able to access the internet at all, the version is 4.7.0.122 and plataform 4.0.0.114
my carrier its movistar venezuela

Ok. Have you resent your service books and done a battery pull making sure to leave the battery out for at least 60 seconds?

Originally Posted by jlevy73

Ok. Have you resent your service books and done a battery pull making sure to leave the battery out for at least 60 seconds?

yeah did the service book and battery pull but not for 60 sec, trying that right now at:

Originally Posted by joe11

yeah did the service book and battery pull but not for 60 sec, trying that right now at:

Let me know if it works!

Originally Posted by jlevy73

Let me know if it works!

hey bro so far its working good lets see if it keep the EDGE ill update you in few hours if you are around, thanks for the hard work and support :You_Rock_Emoticon:

Originally Posted by joe11

hey bro so far its working good lets see if it keep the EDGE ill update you in few hours if you are around, thanks for the hard work and support :You_Rock_Emoticon:

Good to hear it's working. Let us know if you need any further help.

Originally Posted by jlevy73

Good to hear it's working. Let us know if you need any further help.

same problem again, wont keep the EDGE and its droping all the calls :S what should i do?
thanks in advance for the support

Originally Posted by joe11

same problem again, wont keep the EDGE and its droping all the calls :S what should i do?
thanks in advance for the support

If the .90 radio code is dropping calls for you, I hate to say it but you may have to revert back to .75. Did you have any issues with EDGE on that OS?

lol i really dont remember bro, ive been testing a lot of stuff, how do i revert to .75?

Originally Posted by joe11

lol i really dont remember bro, ive been testing a lot of stuff, how do i revert to .75?

Uninstall any OS's from your PC. Then connect you blackberry to DM and you should get an option to downgrade to .75. Then just follows the onscreen steps (click the option to downgrade). Make sure to backup in case you run into any issues.

actually i dont have any bb soft installed, should i just install the software on the cd?

Originally Posted by joe11

actually i dont have any bb soft installed, should i just install the software on the cd?

Check in control panel, add/remove programs. Make sure you don't have any software located in there. If you do uninstall it.

No the CD is for desktop manager not the handheld software.

Originally Posted by joe11

actually i dont have any bb soft installed, should i just install the software on the cd?

Have you checked with Movista Venezuela on their network status? They have been experienced problems in the past with EDGE connectivity.

Originally Posted by cruznthru

Have you checked with Movista Venezuela on their network status? They have been experienced problems in the past with EDGE connectivity.

Thanks cruz good point.

not really guys, my other bb its great with the EDGE.
ok i dont have any bb software installed not even the DM, what should i do then :s
sorry just a noob here

Originally Posted by joe11

not really guys, my other bb its great with the EDGE.
ok i dont have any bb software installed not even the DM, what should i do then :s
sorry just a noob here

No problem. Open DM then hook up you BB , then go to software updates. There should be two showing .75 and .65. Check .75 then install that to your BB.

Originally Posted by jlevy73

No problem. Open DM then hook up you BB , then go to software updates. There should be two showing .75 and .65. Check .75 then install that to your BB.

Don't you need .75 installed on the computer? It had me download and install it while downgrading one day..

Originally Posted by Stiefler07

Don't you need .75 installed on the computer? It had me download and install it while downgrading one day..

No it will pull it off the VZW server.