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  1. #49
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Quote Originally Posted by loboboy View Post
    That is what I was wondering if someone else on cox was having same issue and this confirms my original thoughts that something went wrong with the install. I will try again maybe this week and see how it goes.

    Hey RS does it take several minutes for an email to comt though or is it really fast like within a minute or less??? I ask because mine takes forever to receive messages.

    sorry kinda late but yes i did have the same problem after the v3.5


    i could not resend service book myself or log on online... says i didnt exsit and couldnt creat because i already had an account nice huh? so i call vzw cs and they will resend your service books just tell them that you had something go wrong so you wiped your phone and reinstalled .75 they will do it no hassel. they did mine and im still on 3.5

    :banghead:



  2. #50
    Join Date
    Apr 2009
    Location
    Scottsdale, AZ
    PIN
    T OF GUINN
    Device
    9550 Storm 2 Verizon
    OS
    5.0.0.607/643 (OOAK)
    Posts
    940
    I am having no email issues on V3.5. I would go tohttps://bis.na.blackberry.com and resend Service books

  3. #51
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    i got it now and i went there but wouldnt let me log in and when i tried to use my pin to create it said i exsited but when i tried to retrieve my password said i didnt have an account....:cockblockedsad:



  4. #52
    Join Date
    Apr 2009
    Location
    Scottsdale, AZ
    PIN
    T OF GUINN
    Device
    9550 Storm 2 Verizon
    OS
    5.0.0.607/643 (OOAK)
    Posts
    940
    Quote Originally Posted by jnepsa View Post
    i got it now and i went there but wouldnt let me log in and when i tried to use my pin to create it said i exsited but when i tried to retrieve my password said i didnt have an account....:cockblockedsad:
    I had that happen once. I called Verizon IT and they set it up. Sorry. Does that help?

  5. #53
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Quote Originally Posted by Pain Producer View Post
    I had that happen once. I called Verizon IT and they set it up. Sorry. Does that help?
    lol i just called and had them resend my books hopefully this helps him



  6. #54
    Join Date
    Mar 2009
    Location
    St. Louis, MO
    Device
    9530/Droid
    Posts
    567
    Did you go to BlackBerry Internet Service and validate your e-mail accounts.
    Its above send service books
    under services, says e-mail accounts.
    look at your accounts see if there is a little red envelope next to the account name with a line thru it. if so click on it it will ask you for your password it will revailidate the account after you do that for each account then resend your service books.
    Sorry my bad for not paying attention the last couple days. bricked my phone being stupid...ha

  7. #55
    Join Date
    Apr 2009
    Device
    Tour 9630
    Posts
    43
    I'm having the same problem now after upgrading to 3.5. when i try to log on to BIS it keeps saying Processing Information please wait.

  8. #56
    Join Date
    Mar 2009
    Location
    St. Louis, MO
    Device
    9530/Droid
    Posts
    567
    Quote Originally Posted by sdifw View Post
    I'm having the same problem now after upgrading to 3.5. when i try to log on to BIS it keeps saying Processing Information please wait.
    try a battery pull after you resend everything, that worked for me

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