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  1. #1
    britje13 is offline BlackBerryOS Noobie
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    Exclamation problem with blackberry app world. can't log in !

    yesterday 20-01-2012 i have download your 8520_5.0.0.1036 (125.63 MB) version software. i installed it on my blackberry curve 8520. I can do anything except login in my blackberry app world. at the beginning it is asking " a blackberry identity update is needed. would you like to install now?" i said yes! then it's contacting to the blackberry identity server but then it says
    " blackberry identity installation failed! please try again later (80003)".
    please can you help me?? i cannot even download a theme



  2. #2
    lshap's Avatar
    lshap is offline BlackBerryOS Inspired Follow lshap On Twitter
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    Hello britje, I'm looking into this for you. I have never come across it before. Ill post back when I get a response form some of my peeps.

  3. #3
    lshap's Avatar
    lshap is offline BlackBerryOS Inspired Follow lshap On Twitter
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    Ok britje, lets try this....

    Go into your connections and turn off your mobile network make sure only wifi is on. After that, delete Blackberry identity if it’s already installed.

    To delete BlackBerry Identity, open Options, select Device, and then Applications Management. From there, find and highlight “BlackBerry Identity” Open the menu and select “Delete.” Confirm the delete and restart your BlackBerry. When you next open App World, you should be prompted to reinstall. Once complete, reboot

    hope that helps but post back if your still having issues.
    Lshap



  4. #4
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    I would remove BlackBerry App World via Application Management (which is the proper way), by going into Options>Device>Application Management> scroll to BlackBerry App World, and click on Delete.

    Reboot, then either re-install App World via DM (Desktop Manager) or via wireless (WiFi or network connection)

    Download: BlackBerry App World mobile site

    That should solve it.


    grimreaper

  5. #5
    lshap's Avatar
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    thanks for the input grimm



  6. #6
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by lshap View Post
    thanks for the input grimm
    Anytime Ishap

  7. #7
    lshap's Avatar
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    Quote Originally Posted by grimreaper View Post
    Ishap
    lol its an "L" Lshap haha

  8. #8
    grimreaper's Avatar
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    Quote Originally Posted by lshap View Post
    lol its an "L" Lshap haha
    Oopss right, Lshap

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