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  1. #9
    Ang
    Ang is offline BlackBerryOS Friend
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    hi guys

    i am having the same problem with my blackberry app world. " a blackberry identity update is needed. would you like to install now?" i said yes! then it's contacting to the blackberry identity server but then it says
    " blackberry identity installation failed! please try again later (80003)".

    i have deleted it and reloaded via the blackberry mobile site. i still have the same problem. must i take my phone in or what can i do to rectify this problem. it is quite annoying. .

    i need help fast!!!!!!!!!!!!



  2. #10
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by Ang View Post
    hi guys

    i am having the same problem with my blackberry app world. " a blackberry identity update is needed. would you like to install now?" i said yes! then it's contacting to the blackberry identity server but then it says
    " blackberry identity installation failed! please try again later (80003)".

    i have deleted it and reloaded via the blackberry mobile site. i still have the same problem. must i take my phone in or what can i do to rectify this problem. it is quite annoying. .

    i need help fast!!!!!!!!!!!!
    Welcome to Ang

    Please read this, The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World

    BlackBerry Identity installation failed. Please try again later. (80003)

    Also, if I may suggest, the latest OS for your BlackBerry Curve 2 8520:

    Download: AT&T_8520_5.0.0.1067
    Last edited by grimreaper; 02-09-2012 at 12:39 AM. Reason: update

  3. #11
    Ang
    Ang is offline BlackBerryOS Friend
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    hi
    The error is in the blackberry app world. so as soon as i go into the application. the message comes up to update. and as soon as you selct yes, it throws out with the error. then you get kicked out of the application.

    whats the reason for this. i never had this problem before with blackberry app world?



  4. #12
    Ang
    Ang is offline BlackBerryOS Friend
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    nothing is working. i think i broke my phone.

  5. #13
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by Ang View Post
    hi
    The error is in the blackberry app world. so as soon as i go into the application. the message comes up to update. and as soon as you selct yes, it throws out with the error. then you get kicked out of the application.

    whats the reason for this. i never had this problem before with blackberry app world?
    Try to clear out Blackberry App World's cache by pressing Alt+R+S+T it will clean out the cache, then most likely return to the main screen which is completely normal.

    Let me know what happens ok



  6. #14
    spinrekkids's Avatar
    spinrekkids is offline BlackBerryOS Inspired Follow spinrekkids On Twitter Add spinrekkids on Facebook
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    Welcome to Ang

    Here are two ways to try to resolve this issue:

    Workaround 1:
    1. Locate a Wi-Fi hotspot.
    2. Connect to Wi-Fi hotspot.
    3. Attempt BlackBerry Identity upgrade.

    Workaround 2:
    1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
    2. Enable APN Settings
    3. Within the APN field, enter Internet
    4. Save the settings
    5. Remove the battery from the BlackBerry smartphone
    6. Insert the battery into the BlackBerry smartphone
    7. Open BlackBerry App World
    8. Attempt upgrade
    Note: Once completed, revert APN settings back to normal.

    Here is the link for this article
    BlackBerry Identity installation failed. Please try again later. (80003)

    Please let us know if issue is resolved.

  7. #15
    spinrekkids's Avatar
    spinrekkids is offline BlackBerryOS Inspired Follow spinrekkids On Twitter Add spinrekkids on Facebook
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    Wow Grim this is a busy post.

  8. #16
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by spinrekkids View Post
    Wow Grim this is a busy post.
    Yes it is

    Seems a few BlackBerry users are experiencing this issue, and 8 out of 10 times, all it requires is to clear out BB App World's cache.

    Note: when inserting your BlackBerry login ID, check for password accuracy.

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