Have you tried re sending your service books? Did you receive the BlackBerry Registration message when your phone booted up?
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I'm assuming since your fairly new you would want to use an official os.
If that is the case, I would recommend one of these: Download Center for 8520
I did check the file above that you said was dead, and it is downloading now.
You should familiarize yourself with All In One Guide - How To Upgrade Your Device - w/ Pictures & Video.
It is everything you need from start to finish.
Last edited by Neolantis; 07-20-2010 at 09:53 PM.
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