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  1. #25
    Join Date
    Jun 2011
    Device
    Torch 9800
    OS
    6.0.0.600
    Posts
    25
    I'm currently accepting blackberrys for adoption.



  2. #26
    Join Date
    Jun 2011
    Location
    Bandung, Indonesia
    PIN
    22644517
    Device
    8520
    OS
    5
    Carrier
    bussiness man
    Posts
    2
    Good day all, my blackberry 8520 user why each of my early exit restart and display an error notification, please help

  3. #27
    Join Date
    Jun 2011
    PIN
    21126A58
    Device
    Curve 8520
    OS
    5.0.0.1067
    Posts
    12
    Quote Originally Posted by boink View Post
    Good day all, my blackberry 8520 user why each of my early exit restart and display an error notification, please help
    Hi! Maybe there was an error during the OS was loaded, so I recommend you to do a Secure Wipe with Bbsack and load again your OS.



  4. #28
    Join Date
    Jun 2011
    PIN
    21126A58
    Device
    Curve 8520
    OS
    5.0.0.1067
    Posts
    12
    Quote Originally Posted by boink View Post
    Good day all, my blackberry 8520 user why each of my early exit restart and display an error notification, please help
    Hi! Maybe there was an error during the OS was downloaded or loaded, so I recommend you to do a Secure Wipe with Bbsack and load it again. If it gives the error again, try downloading the file once and do the process again. Remember to erase vendor file and do loader work with Apploader this time.
    Last edited by Obbayola; 06-29-2011 at 01:33 AM.

  5. #29
    Join Date
    Jun 2011
    Location
    Bandung, Indonesia
    PIN
    22644517
    Device
    8520
    OS
    5
    Carrier
    bussiness man
    Posts
    2

    Thumbs up

    Quote Originally Posted by Obbayola View Post
    Hi! Maybe there was an error during the OS was loaded, so I recommend you to do a Secure Wipe with Bbsack and load again your OS.If it gives the error again, try downloading the file once and do the process again. Remember to erase vendor file and do it with Apploader.
    Okay I'll try it, thanks solutions and Quick response



  6. #30
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by boink View Post
    Okay I'll try it, thanks solutions and Quick response
    Don't forget to backup your apps, contacts, ect.

  7. #31
    Join Date
    Jun 2011
    Device
    curve 8520
    Posts
    7
    I can't revert back to the original OS has the blackberry software that ASKED to do an update, wiped it before installing the new one. I'm seriously unhappy with the way blackberry are dealing with this. It's not like I tried to put a dodgy bit of software on the phone and broke it by doing so, THIS WAS A BLACKBERRY UPDATE via the desktop manager that broke the phone. They have told me at the store where I bought the phone that it can be fixed but unfortunately they have to send it to Canada and that can take 6 to 8 weeks!!! That's rubbish.

    I called the store this morning to tell them that everything I have tried to put it right has failed. They told me to bring the phone back and they will send it off to Blackberry. What do we do for 8 weeks with no phone, surely that can't be right? I also sent Blackberry an email telling them about the problem I have but alas, I have recieved no reply from them at this stage

    I asked the store when I called if the phone may be faulty and could I please have a replacement, they denied me that right saying that there is no fault with the phone, it's the software that's faulty and that isn't covered by the money back garauntee. I told them that it was an official update by the blackberry software and that it wasn't our fault that this happened. He then told me to take it to Blackberry as it's there fault. OMG OMG, when does it end, when will someone understand that we didn't break it by trying to add third party software, IT WAS THE BLACKBERRY SOFTWARE THAT BROKE IT, but nobody will take responsabillity for it.

    I guess the only thing to do is to bow to the corporate giants and send it away for 6 to 8 weeks but I have to say this is not the sort of treatment I would of expected from a company like Blackberry

    Thanks again for all the help and advise on trying to solve this for me

  8. #32
    Join Date
    Dec 2010
    Device
    9810
    OS
    7.0.0.317
    Posts
    132
    Quote Originally Posted by Batdog View Post
    Still not working

    I did exactly what it says on the tin and it almost works then bammo, fatal error.

    It works up to step 4 then after starting to load it goes straight to fatal error screen!!

    I'll try again tomorrow but I think the phone isn't going to play, the funny thing is, the phone is only 3 weeks old!!!!

    I just want it to work, and like I said, I am doing it as it is stated! I've watched the tutorials so many times, i know them off by heart
    Did you use another computer like I stated in my previous post?
    Like I said I know this error and also fixed it.

    Btw it does matter if you are using Windows XP, Vista or 7...
    I have had problems updating certain BB's using Vista or 7 where as XP works seamlessly...
    This probably has to do with the way Vista and 7 handle USB communication. I will not go into further detail but please try to install it using a Windows XP computer.
    Last edited by csussen; 06-29-2011 at 10:36 AM.

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