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  1. #17
    Batdog is offline BlackBerryOS Noobie
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    FAIL!!

    OMG, I followed the instructions to the letter but alas, it don't work for me! Am I doing something wrong, hmm, don't think so?
    I followed the instructions very carefully and it all seemed to go to plan until loading the software. Whilst it's uploading the software, I get a message saying

    "A fatal error has occured while updating your devices software. Please try again"

    Unspecified Error Encountred [J:0x00000024]

    It seems to be happening right after installing sofware then something about reconnecting then bam, goodnight again!

    I have tried again and again and again but i'm unsure wether to try again or not?

    I'm starting to think it might of been a bad idea buying a blackberry phone! Please help me get my confidence back in this phone

    I'm grateful to all those who have helped me so far, but alas, still the dreaded "reload software 507" COME ON!!!


    Thanks for all your time in trying to help me resolve my issue

    BatdOg
    Last edited by Batdog; 06-28-2011 at 08:55 AM. Reason: forgot to mention



  2. #18
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
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    Quote Originally Posted by Batdog View Post
    FAIL!!

    OMG, I followed the instructions to the letter but alas, it don't work for me! Am I doing something wrong, hmm, don't think so?
    I followed the instructions very carefully and it all seemed to go to plan until loading the software. Whilst it's uploading the software, I get a message saying

    "A fatal error has occured while updating your devices software. Please try again"

    Unspecified Error Encountred [J:0x00000024]

    It seems to be happening right after installing sofware then something about reconnecting then bam, goodnight again!

    I have tried again and again and again but i'm unsure wether to try again or not?

    I'm starting to think it might of been a bad idea buying a blackberry phone! Please help me get my confidence back in this phone

    I'm grateful to all those who have helped me so far, but alas, still the dreaded "reload software 507" COME ON!!!


    Thanks for all your time in trying to help me resolve my issue

    BatdOg
    Install the OS using another computer preferable a Windows XP computer.
    Remember the order:
    1. Backup data (3rd party apps if you like but in your case this isn't needed because the device is already wiped).
    2. Wipe device using BBsak
    3. install OS (5.0.0.1076) and remove vendor.xml
    4. load OS onto device using loader.exe
    5. Restore data (also not needed because backup hasn't been made)
    6. Do a battery pull
    5. Welcome to the fun world of BlackBerry

  3. #19
    Batdog is offline BlackBerryOS Noobie
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    Still not working

    I did exactly what it says on the tin and it almost works then bammo, fatal error.

    It works up to step 4 then after starting to load it goes straight to fatal error screen!!

    I'll try again tomorrow but I think the phone isn't going to play, the funny thing is, the phone is only 3 weeks old!!!!

    I just want it to work, and like I said, I am doing it as it is stated! I've watched the tutorials so many times, i know them off by heart



  4. #20
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Quote Originally Posted by Batdog View Post
    Still not working

    I did exactly what it says on the tin and it almost works then bammo, fatal error.

    It works up to step 4 then after starting to load it goes straight to fatal error screen!!

    I'll try again tomorrow but I think the phone isn't going to play, the funny thing is, the phone is only 3 weeks old!!!!

    I just want it to work, and like I said, I am doing it as it is stated! I've watched the tutorials so many times, i know them off by heart
    Can you go back to the original OS that came with the device? If it's only 3 weeks old and following the instructions here does not get you upgraded, it may be the phone has a manufacturers defect and needs to be replaced.

  5. #21
    Obbayola's Avatar
    Obbayola is offline BlackBerryOS Friend Follow Obbayola On Twitter
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    Hi Batdog! You have to follow the steps csussen recommends to you but don't try to install the OS from DM, you have to do it from AppLoader. It doesn't matter if you use Windows XP or Vista. Only keep in mind to install first the OS 5.0.0.1067 and erase the vendor file before trying to update your system. I hope to be helpfull!
    Last edited by Obbayola; 06-28-2011 at 09:51 PM.



  6. #22
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Quote Originally Posted by Obbayola View Post
    Hi Batdog! You have to follow the steps csussen recommends to you but don't try to install the OS from DM, you have to do it from AppLoader. It doesn't matter if you us Windows XP or Vista. Only keep in mind to install first the OS 5.0.0.1067 and erase the vendor file before trying to update your system. I hope to be helpfull!
    Good point Obbayola, I forgot to ask batdog if he was trying to use DM or not. Thanks for bringing that forward.

  7. #23
    Obbayola's Avatar
    Obbayola is offline BlackBerryOS Friend Follow Obbayola On Twitter
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    Don't mention it Ghostryder12! It is suppose we are here to help each other and with our babies (I mean our phones) we are learning everyday and looking for tricks anytime.

  8. #24
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Quote Originally Posted by Obbayola View Post
    Don't mention it Ghostryder12! It is suppose we are here to help each other and with our babies (I mean our phones) we are learning everyday and looking for tricks anytime.
    We never stop learning, and it's especially nicer when it's about something we love.

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