Quote Originally Posted by fastcivic416 View Post
i tried putting in the battery as soon as it said "loading system software"

i wait for the device initialization and that completes

then, i wait for it to reconnect to jvm but the phone keeps going back into that reboot cycle.

once the status bar fills up, i get the same "Unable to reconnect to the device during a multi-stage load operation." error


any other suggestions?
This method should work... I've used it myself.

Does your friend have insurance on the device? That'd be the easiest solution at this point.

Try this:
http://www.blackberryos.com/forums/b...tml#post127465